Andrew Jonathan Barton Email & Phone Number

New Albany, Ohio, United States

Columbus, Oh

Uploaded and maintained all users, courses, and content within the company LMS and provided troubleshooting via Slack for more than 1300 employeesAssigned content and designed graphic interface for home pagesDeveloped eLearning courses and instructor led trainings adapted per our Instructional Design requirement and Kirkpatrick learning evaluationFacilitated New Hire Orientation training program on the use of our LMSCreated branded gamification badges adhering to project deadlines

Columbus, Ohio Area

Facilitated group and one on one trainings for new hire Account CoordinatorsDeveloped processes and resources for Confluence in partnership with Content TeamProvided internal support via Slack and in person for more than 200 Account Coordinators as well as after-hours for Network ServicesInterviewed and conducted project days for Account Coordinator/Specialist candidatesDiscovered and implemented the department-wide use of the Express Scripts, OptumRx, and Caremark Pharmacy Help Desk to verify patient insurance information

Groveport, Oh

Selected carriers and negotiated pricing for all domestic truckload, LTL, and small parcelPerformed audits and reviews for Logistics Coordinator teamProvided support to the Accounting and Auditor for shipment discrepanciesCreated carrier invoice reports implementing efficiencies using Microsoft ExcelPartnered with Shipping Team to review vendor compliances and implement practices

Gahanna, Oh

Communicated with third party carriers to ensure successful pickupsAudited and dispatched work orders to third party freight carriersTroubleshot and resolved discrepancies between shipments picked up and receivedReviewed and updated Microsoft Excel reporting for following day pickupsSelected as ‘Super User’ to work with IT in creating updated software and processesCreated and implemented an automated process to generate labels for outbound packagingSuggested and executed process improvements with principles based on Lean Six Sigma practices

Hilliard, Oh

Provided inbound and outbound phone and email support to assist customers with electronic reclamation requestsSubmitted requests for pickups and outbound orders and determined pricing for eachOrganized outbound order creation introducing shipment transit maps to inform customers of expected arrival datesManaged individual employee tasks providing and maintaining documentation for the account team and the department supervisor