Johnny Coronado Email & Phone Number

California, United States

San Francisco Bay Area

- Progressed from Operations Specialist to Site Manager within 10 months, overseeing 50+ contractors, managing operational projects, and leading process improvements across multiple facilities (in SF and Houston, TX).- Collaborated with on-site staff (coordinators, field testers, and automotive hardware technicians) and corporate staff (designers, executives, and investors), developing, testing, and improving site efficiency to withstand 200+ cars throughput, reduce idle time, and minimize error - resulting in a 40% increase in productivity.- Created onboarding, training programs, and ongoing touchpoints for technical and non-technical workers to mitigate car risk factors, intake adhoc corporate requests for site testing of new software/hardware, and improve employee engagement by reducing turnover by 25%.

San Francisco Bay Area

- Prepared 100+ autonomous vehicles for daily business operations, rapidly learning software product features and functionality from shadowing technicians, resolving customer challenges firsthand, and coordinating with first responders on road incidents.

San Francisco Bay Area

- 4th employee of an early stage B2B SaaS productivity startup, reporting directly to CEO, with initial responsibilities on leading methodical quality assurance tests of software features, tracking product feedback, developing customer support functions, and answering customer inquiries (~25 per week).- Collected customer feedback, requests and bugs to create/refine the product help center (Zendesk) which included 50+ technical support articles, visual aid (Sketch), and videos (Youtube), decreasing user tickets by 20% and user dropoff by 40% during the onboarding process.- Produced 10+ demo and how-to videos (using Camasia video software) for business needs which included educating users on the project management, improving onboard, and driving product engagement by 20%.

San Francisco Bay Area

San Francisco Bay Area

Main responsibilities revolved around promoting and selling gym memberships to potential clients while generating leads on a daily basis to achieve and exceed company expectations. My focus was to constantly create and efficiently close sale opportunities while advertising health and fitness.

San Francisco Bay Area

I worked in the Electronics Deportment since the grand opening back in 2012. Since then, I gain significant amounts of knowledge in all our products. In additional, develop strong communication skills by interacting with customers and coworkers everyday.Product knowledge includes: DSLR Cameras, LED TVs, Headphones, Fitness Trackers/Bands, Video Games/Consoles, Entertainment.

San Francisco Bay Area

I worked in producing an environmental awareness poster by using graphic design application, Cinema 4D. I interned with the company during summer.