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Johnny Davis is listed as A Maverick and Innovator with a proven track record of engineering and executing scale programs in Customer Success, Operations, and Community Building by dispensing my own unique brand of infectious energy. at Zscaler, based in Pacifica, California, United States. AeroLeads shows a work email signal at salesforce.com, phone signal with area code 415, and a matched LinkedIn profile for Johnny Davis.
Johnny Davis previously worked as Customer Success at Zscaler and President at Pacifica Education Foundation. Johnny Davis studied at University Of North Carolina At Chapel Hill.
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AeroLeads found 1 current-domain work email signal for Johnny Davis. Compare company email patterns before reaching out.
As a Customer Success Manager, I have led both small and large teams/organizations, driving results, productivity and revenue. Specifically, I have:- Consistently exceeded team goals and KPI's; recognized for increasing customer adoption and ACV; while decreasing attrition metrics.- Helped develop strategies that changed the way companies leverage unforeseen market, segment and product opportunities effectively.- Increased productivity for inside sales teams- Created and staffed scaled operational service centers to support Sales and Clients.- Transformed the world's largest SaaS provider's approach to empowering their global community of technical experts and enterprise architects.- Developed senior leaders and high-functioning teams by providing people with the right experiences, candid feedback, coaching, and training.- Defined balanced scorecard framework that enabled companies/divisions to track performance and drive actionable insights.- Identified, built and iterated processes and tools used to support client and internal users that drove efficiency, reduced costs and improved quality of delivery using PMP methodologies.- Acted as a liaison for customer management communities at worlds largest CRM conference (Dreamforce)- Managed vendor relationships to provide scaled and outsourced service solutions.Areas of Expertise:Customer Success ● Strategy & Execution ● Value Optimization ● Software-as-a-Service (SaaS) Personas & Journey Mapping ● Key Performance Indicators (KPIs) ● Account Management ● Post Sales Enablement ● Business Requirements ● Return-on-Investment ● Cross-Functional Leadership ● Customer Satisfaction & Retention ● Analytic Insights ● Conflict Mitigation ● Public Speaking ● Community Enablement & Execution ● Program Management ● Art of Possible
Listed skills include Crm, Saas, Salesforce.Com, Cloud Computing, and 45 others.
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San Jose, California, US
Driving Customer Success, optimization and new business opportunities by qualifying and nurturing customers in the cyber-security space that have a shared goal of realizing their full cloud potential and user mobility by securely and efficiently connecting their users to all applications from any device, anywhere, at scale.
PEF provides community sourced funding to the Pacifica School District to support specific academic and enrichment programs across every elementary grade level (TK-8) and school (6). Programs are chosen based on input from parents, educators and administrators of the Pacifica School District. Visit www.pacificaef.orgI function to drive community awareness.
PEF provides community sourced funding to the Pacifica School District to support specific academic and enrichment programs across every grade level and school. Programs are chosen based on input from parents, educators and administrators of the Pacifica School District. Visit www.pacificaef.orgI function to drive community awareness, participation, and.
The Pacifica Education Foundation (PEF) is an all-volunteer, non-profit organization founded to protect and advance quality education for the children of the Pacifica School District.
San Francisco, California, US
Promoted to drive retention and new business across Health & Life Sciences regional portfolios for America’s most trusted cloud-based software company with revenues exceeding $26.5B. Built strategic relationships with the goal of becoming a trusted advisor to senior executives on digital transformation initiatives, focusing on Governance, and Centers of.
San Francisco, California, US
Promoted to serve as a steerco lead tasked with developing new foundational processes and maturing existing programs to support large-scale transformation initiatives within customer success operations.- Spearheaded the global design, framework, methodology, and enablement processes for customer accelerators, establishing program uniformity to solve.
San Francisco, California, US
Hand-selected and promoted to mentor, lead, and empower a global community of 200 Success Architects on best practices, mitigating role challenges, and up-leveling soft/hard skills through training and professional development forums. Managed critical aspects of the role transformation and rebranding efforts.- Developed communications, KPIs, job.
San Francisco, California, US
Hired to oversee the CRM implementation and adoption for 20+ strategic Vertical Global Enterprise accounts, supporting >$5M ACV. Produced success blueprints to meet technical/business requirements and address gaps in functionality. Led strategies to help companies effectively deliver staffing, support, and customer content. - Consistently acknowledged as a.
San Francisco, California, US
- Generate inside sales of a Dining Incentives Service to Independent and Corporate accounts across North America and Canada. Duties include consultative presentations, solution and value-based selling techniques to qualify leads, discover requirement sets, demonstrate applicable solution concepts and, developing metrics-based values presented to VP’s.
San Francisco, California, US
- Metric reporting, process analysis and presenting conclusions/recommendations to Directors/VP’s- Assisted in the development of our Sarbanes-Oxley (SOX) compliancy audit by preparing work flow controls analysis for documentation and recommendations.- Internal Product Manager. Developed internal policies, procedures, customer-facing collateral, and.
San Francisco, California, US
- Responsible for managing a team of twelve Tier 1 and 2 support agents and escalations. Successful headcount planning and utilization reduced department expenses ~30% while increasing CSAT metrics. Facilitated regular team enablement events.- Collaboration with Sales, Product, Engineering, Implementation and QA teams.- FY2003: Developed internal hub for.
San Francisco, California, US
- As employee #12; my primary focus was implementing our beta product onsite, training customers, and relaying feedback to Product and Engineering teams in an upstart “dot com” environment. - Technical Sales Engineer called on for negotiating unique implementation scenarios, and a key player in the development of the company’s proprietary software and.
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Johnny Davis works for Zscaler.
Johnny Davis is listed as A Maverick and Innovator with a proven track record of engineering and executing scale programs in Customer Success, Operations, and Community Building by dispensing my own unique brand of infectious energy. at Zscaler.
AeroLeads has found 1 work email signal at @salesforce.com for Johnny Davis at Zscaler.
AeroLeads has found 4 phone signal(s) with area code 415 for Johnny Davis at Zscaler.
Johnny Davis is based in Pacifica, California, United States while working with Zscaler.
Johnny Davis has worked for Zscaler, Pacifica Education Foundation, Salesforce, and Opentable.
You can use AeroLeads to view verified contact signals for Johnny Davis at Zscaler, including work email, phone, and LinkedIn data when available.
Johnny Davis studied at University Of North Carolina At Chapel Hill.
Johnny Davis is listed with skills including Crm, Saas, Salesforce.Com, Cloud Computing, Management, Competitive Analysis, Strategy, and Account Management.
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