John Rolf Ignacio Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Executive Secretary• Managed CEO's appointment calendar and scheduling.• Coordinated meeting rooms and conference calls, took minutes during meetings.• Drafted emails, memos, and letters.• Organized and distributed messages to relevant parties.• Arranged CEO's travel including transportation and accommodations.• Assisted in creating presentations and reports.Administrative• Coordinated inter-GCC (Lebanon, Kuwait, Qatar) business unit collaboration.• Managed order dispatch across GCC region.• Provided exceptional after-sales service, resolving customer concerns.• Negotiated with affiliated sub-contractors for maintenance services.• Supported office startup processes in UAE and Middle East.• Monitored and maintained office assets for optimal utilization.• Managed internal storage to ensure proper document organization.• Executed various administrative tasks as assigned.

United Arab Emirates

• Organized reservations and issued tickets for marine transportation.• Addressed customer inquiries about RTA Marine's services and schedules.• Actively promoted tickets and trips to enhance sales.• Managed passenger information system for optimal customer satisfaction.• Prepared end-of-day sales reports, detailing achieved sales.

Philippines

Administrative Assistant• Responsible for Sales Admin, Customer Support and Office Administration• Performs office clerical activities such as managing the database, documentation, and recording.• Providing administration support to sales agents, senior managers, and other concerned departments.• Ensures proper coordination for office-related activities.• Develop and maintain a filing system within the department.• Create and prepare presentations and daily reports.• Accurately inputs information in the system, contracts and etc.• Coordinates with other departments to ensure a smooth work operation.• Adheres to the company standard and policies.Personal Assistant/Secretary• Maintain and prioritize the Branch Manager’s calendar, scheduling meetings, appointments, and events.• Coordinate internal and external meetings, ensuring all logistical details are managed effectively.• Act as the primary point of contact for the Branch Manager, screening and prioritizing incoming emails, calls, and correspondence.• Draft and review emails, letters, and other communications on behalf of the Branch Manager.• Arrange complex travel itineraries, including flights, accommodations, transportation, and other l logistics.• Handle sensitive information with utmost confidentiality and discretion.• Maintain a high level of professionalism in all interactions and communications.