Johnny Felty Email & Phone Number

Derwood, Md, Us

Rockville, Maryland, United States

* Ensure site operations meet or exceed all safety standards such as inspections, audits, incident investigations, and risk assessments.* Accomplish financial objectives by driving revenue, measuring results, and reviewing P&L.* Accountable for local marketing and sales initiatives by leveraging social media, local events, partnerships, and networking opportunities.* Recruit, hire, train, develop, and communicate with all staff to ensure exceptional guest service is provided and safety standards are met, all while maintaining positive morale.* Manage site operations through appropriate staffing, delegation, and session management to meet guest demands and maintain health and safety standards.* Trained other site management teams in Go Ape USA’s team building programming. * Manage projects and develop new ideas. Assisted People, Process, and Technology department in enhancing operational procedures through use of Power Platforms and project management tools. * Proactively resolve issues and work with team to be solution-oriented and fast-track project delivery.* Stepped into interim management roles for additional sites when necessary. Ensured operational regulations were consistent across all managed sites.

* Coached a group of 10 youth on Rocket League training methods and improvement strategies.* Coached a group of 10 youth on Minecraft survival techniques and multiplayer strategies. * Leveraged an advanced level of knowledge in competitive Rocket League to teach players how to train and review gameplay.* Developed communication strategies for team play in competitive environments. * Developed training regiments for individual players and teams. * Organized individual and team based competitions for youth involved in the program. * Ensured an environment of learning was made available to all participants.

Cle Elum, Washington, United States

* Responsible for development, implementation and coordination of recreational programming.* Managed daily and seasonal operations for the Recreation Pavilion.* Assisted with development and maintenance of standard operating procedures and emergency action plans for all department associates. * Responsible for the daily operation and functions of all programs. * Created weekly staff schedules, monitoring business levels and managing overtime. * Maintained accurate records of attendance, registration, waiver forms, and cashiering that satisfies administrative and accounting needs. * Ongoing training and coordinating with sales and convention service managers on group related activities. * Active involvement in proposals and meeting with group meeting planners. * Maintained relationships between preferred vendor and resort departments, including acting as a liaison for proposals, creating new offerings, and transportation needs to ensure guest satisfaction. * Regularly promoted Suncadia activities and programs by being knowledgeable of all outlets, upcoming activities and special events. * Responsible for guest satisfaction regarding all recreational offerings. * Assisted with the promotion and distribution of marketing materials. * Maintained operational efficiency, budget control and guest satisfaction. * Instituted safety regulations; maintained a safe and pleasant work environment; instilled a safe work ethic in staff; established safety guidelines for staff to follow before engaging in any type of program with guests; maintained a high level of safety and comfort for all guests during activities. *Responsible for keeping up on maintenance and appearance of all facilities and equipment.

Cle Elum, Washington, United States

Ellensburg, Washington, United States

Bremerton, Washington, United States

Ellensburg, Washington, United States

Ellensburg, Washington

Naval Base Kitsap

Naval Base Kitsap

Master Of Science - Ms, Information Technology & Administrative Management, 4.0 Gpa

Specialization in Administrative Management

Bachelor Of Arts - Ba, Communication Studies, Graduate

Activities and Societies: Lambda Pi Eta, Students With a Purpose, Residence Hall Leadership CommitteeSpecialization in Organizational.