Johnny Perez

Johnny Perez Email and Phone Number

Certified Scrum Master and Year Up Alumn with a passion for Community Leadership through volunteerism @ Citizens
providence, rhode island, united states
Johnny Perez's Location
United States, United States
Johnny Perez's Contact Details

Johnny Perez work email

Johnny Perez personal email

n/a

Johnny Perez phone numbers

About Johnny Perez

I am a self driven, motivated, young professional ready for what the world has to offer.

Johnny Perez's Current Company Details
Citizens

Citizens

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Certified Scrum Master and Year Up Alumn with a passion for Community Leadership through volunteerism
providence, rhode island, united states
Website:
citizensbank.com
Employees:
16384
Johnny Perez Work Experience Details
  • Citizens
    Assistant Vice President, Scrum Master
    Citizens Jul 2021 - Present
    Johnston, Rhode Island, United States
  • Citizens Bank
    Scrum Master
    Citizens Bank 2017 - Oct 2021
  • Citizens Bank
    Technology Services: Project Analyst
    Citizens Bank Jan 2016 - 2017
    Cranston, Ri
  • Citizens Bank
    Technology Services: Project Analyst Intern
    Citizens Bank Jul 2015 - Jan 2016
    Cranston, Ri
  • U-Haul
    Customer Service Representative
    U-Haul Aug 2013 - 2016
    Providence, Rhode Island
    - Maintain customer records by updating account information, including transactions, sales, complaints, orders, and cancellations to ensure follow-ups as required- Offer 5 – 10 customers per day company services, such as truck and storage rentals- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and providing the best solutions to solve; expediting correction or adjustment; following up to ensure resolution- Manage and reconcile cash registers processing more than $2,500 in average weekly transactions and make cash deposits of $1,000+ during peak seasons - Performed operational projects as needed and assigned- Conduct payment reminder phone calls and manage up to 5 – 15 incoming calls daily
  • Ups
    Supervisor
    Ups Jul 2014 - Jul 2015
    Warwick, Ri
    - Managed a team of 4 – 6 employees, ensuring safety procedure compliance and completion of daily production goals - Led daily outbound team meetings to review the team’s performance, discuss process improvement, and to set goals and follow up dates - Utilized problem solving and conflict resolution skills and escalate situations to Shift Managers, Operations Manager, and/or Human Resources when appropriate.- Completed 8 daily management reports such as hourly truck load updates, and individual employee scans per hour tracking- Performed special projects as needed and assigned- Managed labor relations between management and union in order to ensure that daily production goals are met- Ensured compliance of OSHA (Occupational Safety and Health Administration) and other key management initiatives and regulations- Independently prioritized and accomplish multiple tasks within established timeframes- Effectively accomplish assigned duties/tasks through the work of subordinates
  • Ups
    Package Handler
    Ups Aug 2012 - Jul 2014
    Warwick, Ri
    - Responsible for maintaining an average manual scan rate of 300 packages per hour.- Performed job related tasks by following the established safety methods in order to avoid Injury. - Operated a lift when responsible for loading packages over 70lbs.

Johnny Perez Skills

Microsoft Office Microsoft Excel Customer Service Leadership Powerpoint Microsoft Word Social Media Management Time Management Training Customer Satisfaction Outlook

Johnny Perez Education Details

Frequently Asked Questions about Johnny Perez

What company does Johnny Perez work for?

Johnny Perez works for Citizens

What is Johnny Perez's role at the current company?

Johnny Perez's current role is Certified Scrum Master and Year Up Alumn with a passion for Community Leadership through volunteerism.

What is Johnny Perez's email address?

Johnny Perez's email address is jo****@****ank.com

What is Johnny Perez's direct phone number?

Johnny Perez's direct phone number is +161573*****

What schools did Johnny Perez attend?

Johnny Perez attended Year Up, Community College Of Rhode Island, Mount Pleasant High School.

What skills is Johnny Perez known for?

Johnny Perez has skills like Microsoft Office, Microsoft Excel, Customer Service, Leadership, Powerpoint, Microsoft Word, Social Media, Management, Time Management, Training, Customer Satisfaction, Outlook.

Who are Johnny Perez's colleagues?

Johnny Perez's colleagues are Thomas Worsley, Cfp®, Kelsey Ascencio, Brian Wyche, Sara Ericson, James Rosales, Kimberly Wagner, Ejvis Mali.

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