Jonathan Heavey Email & Phone Number

Dublin, Ireland

In accordance with ORO guidance, I have an integral role within the Ryanair Safety Management System as the focal point for all safety issues arising from Ground Operations, along with responsibility for the implementation and continued overview of the Ryanair Corporate Safety Strategy from the Ground Operations perspective. I Head up the Ground Operations Training team to ensure all operational and safety policies and procedures are initially trained and then fully adhered to network wide through internal compliance auditing procedures that I initially created, and now oversee and ensure are kept up to date in the ever changing face of the operation.These roles include; • The development of effective and robust safety performance indicators. • Facilitating hazard identification and management. • Measurement of the effectiveness of mitigations. • The communication of safety issues to all frontline staff and management. • Development of safety performance and assurance within ground operations. • Construction and editing of the Ground Operations Manual and Part D. • Accident and Incident investigation. • Deputy Post holder Ground Operations. Within these roles I have gained experience and systems knowledge of the BowTie Methodology and Aviation Risk Management Solutions (ARMs). I have represented Ryanair at both National and European level within such working groups as the EASA ECAST Group, UKCAA BowTie Group and the GHOST Committee, including Charing of subgroups and the IAA GOWG.

Deputy to the Director of Operations & Post Holder for Ground Operations. Managing the team of Regional Managers in the day to day operation of the networks 60+ bases and 180+ airports to ensure market leading punctuality is maintained and bettered.Working with the Quality Department to ensure continuous compliance with EU Ops and implementing of legislation. Bowtie & ARMs risk assessment.Responsibility for the implementation of the Ryanair Corporate Safety Strategy from the Ground Operations perspective. Responsibility for the Ground Operations Manual, website, and safety reporting system. Working with National Authorities and European Agencies on all aspects of Ground Operations. (IAA, CAA, EASA)Managing the Ground Operations Support Department with direct reports – Ramp Training Co-ordinator and team; Front of House Training Co-ordinator and team, Systems Manager & Gops QA.Implementing the operational changes brought about by the continued growth of online operational possibilities such as web check-in, self service kiosks, modernised check-in systems, etc.Chairman of the Dublin Airport Airline Operators Committee.

Managing the day to day operation of Ryanair bases across the network.Ensuring all KPI targets were delivered through building strong and dependable relationships with the handling agents, airports and 3rd party providers.Building and maintaining key relationships with local flight deck and cabin crew management to ensure the continued safe, secure and on-time departure of the schedule.Continued review of daily operational costs to achieve savings where possible.

Managing the day to day operations of the then 16 UK airports and bases in the Ryanair network.Ensuring the punctual performance of these airports was maintained at pre agreed targets as well as achieving and improving on set revenue collection and baggage reconciliation targets.

Bachelor'S Of Business (Hons), Aviation Managememt, First Class Honours

Education record