Johnny Heintz Email & Phone Number

Addison, Il, Us

As the overall network responsible professional, I oversee various aspects of network management, including security, Cisco IP telephony system (Call Manager, IPCC, UCCX, UCCE, and Unity VM), Cisco switching and routing (CCNA), VMWare, Linux administration (Linux+), backup systems, firewalls (Sonicwall and ASA), Telecommunications, and WAN connections, Servers, Exchange Messaging, for over 150 endpoints.Reporting directly to the IT Director, I have extensive experience in VMWare/HyperV, cybersecurity, and firewall technologies. Keeping up with the latest news regarding ransomware and other security threats, I ensure that our network is secure against cyber-attacks. My telephony experience includes UCCX scripting certification with Cisco Unified Contact Center, and I have worked on various call center solutions like call queues, call back, account customer lookup, etc.

Built a small NT automated hosting company using Microsoft Technologies (Windows 2003, SQL Server, IIS 6) to sell shared web space for small to medium sized companies. The server supports three scripting languages (including ASP.NET), a mail system (MailEnable), and two database servers (MSSQL and MYSQL). Managed server remotely including curbing spam, securing system, Microsoft DNS service, providing re-sellers support, provisioning and billing, and some web development.

Paris, Île-De-France , Fr

Hired by GuavaTech to head up their growing Research and Development efforts. GuavaTech is located on the top floor of the Chicago Board of Trade and provides specialized consulting services for trading organizations in Chicago. Services include data center build outs, high speed connections to the various Exchanges (CBOE and CME for example), support services for various trading systems (Trading Technologies and RTS), VPN, Messaging, NBX Phone systems, and a host of other services.Certified IP Telephony Specialist from 3COM University

Evanston, Il, Us

Technical Support Staff involved with day to day support activities for the National Center located in Evanston and Wilmette, IL. Supported around 600 desktops and used Norton Ghost technologies for fast deployments of remote sites around the Continental United States. Hands-on hardware experience building and replacing parts for employee workstations. General desktop support to end-users.

Recruited in February to take part in their fast growing e-consulting team in the network infrastructure, engineering and design engagements.

EnterAct Corp, the Business Services Group of 21st Century, employs a Consulting Practice since 1998. Hired on in January of 1998 to help begin and head up the Systems Integration team from the ground up for a fast growing local ISP in Chicago.

Metamor Technologies, Ltd. (now known as Xpedior). Engaged for two years on a five-year project involving the design, implementation, and support of a wide area network involving nearly 133 cities nation-wide. Frame Relay, ISDN, and T1 technologies were all used in conjunction with Cisco and ACC router systems. Managed all infrastructure quality controls, monitor and support, and actual implementation.

Employed by a software developer to head up their technical department involving networking and PC Hardware support.

Business Administration / Project Management

Communications

Associate'S Degree, Business Administration