• Responding to incoming calls, e-mails, and live chats• Answering and resolving any questions and/or concerns • Documented inbound contact by created detailed case notes• Assist in training activities to enhance skills, knowledge, productivity, and abilities on an on-going basis• Respond to escalate and sensitive cases• Oversaw call center takeover • Created detail plan for execution of the takeover• Developed and implemented staff training procedures… Show more • Responding to incoming calls, e-mails, and live chats• Answering and resolving any questions and/or concerns • Documented inbound contact by created detailed case notes• Assist in training activities to enhance skills, knowledge, productivity, and abilities on an on-going basis• Respond to escalate and sensitive cases• Oversaw call center takeover • Created detail plan for execution of the takeover• Developed and implemented staff training procedures • Developed innovative solutions to improve productivity Show less

• receive and counted working cash• Maintaining and balancing cash drawers and reconciling discrepancies• Count, organize, and Balance Safe• Assisted and train employee with proper cash handling procedures• Gathering documents required to be filed for accounting purposes• Packaging cash and rolling coins to be stored in drawers or the bank vault

• Manage cash and Point of sale system • Assist in training employees• Box office ticket sales • Customer Service• Stocking and organizing inventory

• Customer Service Rep• Assisted customer look for items• Recommended items or found alternatives to what they were searching for• Demo products