Johnny Ly Email & Phone Number

• Develops and implements a variety of communications and engagement materials to support programs and projects for specific corporate departments• Prepare and manage website content and social media to ensure compliance with established policies and standards.• Writes content for product deliverables, such as newsletters, fact sheets, signage, First Nations correspondence, and social media posts• Provides guidance on communications practices and techniques by liaising with internal and external teams, including project teams, vendors, consultants, and member jurisdictions; plans and ensures for the effective delivery of products• Provides support on the development of deliverables of higher complexity, such as engagement surveys, reports, presentations, and videos.• Gathers project details from engineers and technical documents; translates, writes, and edits a variety of information into plain language to support the communication of project plan and status• Works with graphic designers and vendors to develop visual aids following established branding, design, and writing guidelines• Reviews and approves invoices from external consultants and vendors.• Serves as the communications and engagement resource to engineering staff in interpreting potential public impacts

Surrey, Bc, Canada

• Connect and establish healthy working relationships with a diverse community of recreational clients across various City of Surrey facilities• Respond to customer inquiries and provide information regarding Surrey programs via phone and in person in a timely and professional manner• Review and process applications and validate tax and identification documents for the City of Surrey recreation financial assistance program• Maintain client databases (MS Excel, Drupal) while ensuring accuracy and confidentiality of information• Mentor recreational volunteers for sports and gym programs, including safety training on various equipment

Vancouver, British Columbia, Canada

• Executed LGM's social media content calendar (LinkedIn, Facebook and Google Reviews), exceeding 800+ followers in 8 months• Liaised with various media outlet representatives to coordinate company announcements, press releases, and sponsorships while monitoring budget allocation• Developed program objectives for LGM's safety campaigns, and led the execution of the communications plan to ensure colleagues have clarity on LGM's emergency procedures• Tracked social media metrics using MS Excel and provided monthly reports to management, highlighting successes and opportunities for improvement• Drafted and scheduled email marketing campaigns using Mailchimp to generate product leads with 300+ potential repeat customers• Wrote, edited, and identified opportunities to create communications material (web articles, press releases and social media posts)• Maintained web content such as articles, and press releases on LGM's intranet and corporate website using Content Management Systems (WordPress)• Collaborated across departments (e.g. marketing, creative, PR) and senior leaders to plan and ensure communications and social content strategies aligned with overall business objectives