Johnny Ly Email & Phone Number

• Develops and implements a variety of communications and engagement materials to support programs and projects for specific corporate departments
• Prepare and manage website content and social media to ensure compliance with established policies and standards.
• Writes content for product deliverables, such as newsletters, fact sheets, signage, First Nations correspondence, and social media posts
• Provides guidance on communications practices and techniques by liaising with internal and external teams, including project teams, vendors, consultants, and member jurisdictions; plans and ensures for the effective.
• Provides support on the development of deliverables of higher complexity, such as engagement surveys, reports, presentations, and videos.
• Gathers project details from engineers and technical documents; translates, writes, and edits a variety of information into plain language to support the communication of project plan and status

Surrey, BC, Canada

• Connect and establish healthy working relationships with a diverse community of recreational clients across various City of Surrey facilities
• Respond to customer inquiries and provide information regarding Surrey programs via phone and in person in a timely and professional manner
• Review and process applications and validate tax and identification documents for the City of Surrey recreation financial assistance program
• Maintain client databases (MS Excel, Drupal) while ensuring accuracy and confidentiality of information
• Mentor recreational volunteers for sports and gym programs, including safety training on various equipment

Vancouver, British Columbia, Canada

• Executed LGM's social media content calendar (LinkedIn, Facebook and Google Reviews), exceeding 800+ followers in 8 months
• Liaised with various media outlet representatives to coordinate company announcements, press releases, and sponsorships while monitoring budget allocation
• Developed program objectives for LGM's safety campaigns, and led the execution of the communications plan to ensure colleagues have clarity on LGM's emergency procedures
• Tracked social media metrics using MS Excel and provided monthly reports to management, highlighting successes and opportunities for improvement
• Drafted and scheduled email marketing campaigns using Mailchimp to generate product leads with 300+ potential repeat customers
• Wrote, edited, and identified opportunities to create communications material (web articles, press releases and social media posts)