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Johnny Mora is listed as B.A. in Economics | Excel, SQL, Tableau. based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Johnny Mora.
Johnny Mora previously worked as Membership Services Assistant at California State University, Northridge and Barista at Starbucks. Johnny Mora holds Economics from California State University, Northridge.
As a recent economics graduate from California State University, Northridge, I am passionate about applying my analytical skills to explore and interpret data. I have acquired multiple certifications in Excel, Power Query, and VBA, which enable me to manipulate, visualize, and automate data processes.I have also gained valuable experience in customer service, sales, and communication through my roles as a Membership Services Assistant at CSUN, a Barista at Starbucks, and a Food Runner at The Yardhouse Restaurant. In these positions, I demonstrated my ability to educate, satisfy, and retain customers, as well as to work effectively with diverse teams and stakeholders.I am eager to learn from experienced professionals in the field of data analysis and economics, and to apply my skills and knowledge to real-world problems and solutions. I am open to new opportunities and challenges that will help me grow and advance my skills.My hobbies include sports such as baseball and basketball, casually playing video games (and the growing demand of high quality next-gen gaming), and outdoor activities such as hiking, going to the beach, and theme parks!
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- Educated potential members on the value of joining intramural sports teams and special events, driving a growth in new member registrations.- Delivered comprehensive orientation programs for new members to familiarize them with the facility's amenities and services, resulting in high customer satisfaction ratings.- Processed 20+ retail sales daily with a 99% accuracy rate to ensure proper revenue accounting and reporting.
Los Angeles, California, United States
- Reviewed new "team plays", inventory shortages, promotions, and traffic projections from a business dashboard daily to prepare for new training and to plan day.- Led by example to practice Starbucks procedures to motivate and ensure quality of drinks amongst team members.- Took reports of inventory and used store point of sale system to notify managers and guests on out-of-stock items to maintain refunds and compensation below five transactions.- Created customer connections to build relationships with guests to ensure customer retention to maintain customer survey scores above 85%.
Los Angeles, California, United States
- Anticipated and communicated concerns between the guests, cooks, and bartenders to prevent any rework of entrees or drinks.- Provided friendly customer service and remained accessible to guests to assist with any additional requests to their orders.- Delivered entrees and appetizers from the kitchen to guests at tables and bar.- Coordinated with management and team to provide required meal breaks during the shift.
Los Angeles, California, United States
- Welcomed guests with a warm demeanor and informed them of any promotions and new entrees/beverages.- Worked with management to develop and track new hires' training plans.- Processed cash and credit card transactions, in addition to the store sales report, refunds, and safe deposits. - Helped in opening and closing procedures of the restaurant, as well as prepping food ingredients, restocking necessary supplies, and storing away food orders worth at least $5,000.
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Johnny Mora is listed as B.A. in Economics | Excel, SQL, Tableau..
Johnny Mora is based in Los Angeles, California, United States.
Johnny Mora has worked for California State University, Northridge, Starbucks, The Yardhouse Restaurant, and Chipotle Mexican Grill.
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Johnny Mora holds Economics from California State University, Northridge.
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