Johnny Ruiz Email & Phone Number

Greater Los Angeles Area

Prospect and build relationships to grow customer baseProvide end to end business solutions to reduce costs and increase efficiencyDesign innovative packaging solutions that are unique to each customers needsDevelop strategies to penetrate the marketplace and increase awareness

Signal Hill, Ca

Prospect and contact decision makers to schedule surveys and manage all stages of the sales process Create and deliver proposals to existing customers to develop new revenue by consistently selling repairs and modernizations to meet the customer’s needsDevelop relationships with new customers and estimate, negotiate and sell maintenance contracts to obtain new business Oversee approximately 168 buildings that total 315 elevators in an assigned territory covering from Downtown Los Angeles to the South Bay RegionExceeded yearly goal of $1,000,000 in repairs and $12,000 in new maintenance contracts

Managed overall branch operations and developed operational strategies Planned and oversaw fleet of about 250+ carsConsistently met or exceeded revenue goals on a monthly basisEvaluated the customer service performance of the employees and proactively sought out process improvement to ensure highest level of customer serviceTrained and developed employees in all areas of the businessManaged branch receivables including negotiating payment plans and collecting on difficult accountsReviewed and analyzed reports, financial statements and billing

Assist in providing a high level of customer service, including customer flow, and telephone service, as well as training by exampleAssists in developing and maintaining branch operational planUse initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problemsAssists in coaching, training, managing and developing employeesProvide continual feedback regarding employee performance; meet with personnel to monitor sales goals and overall performanceAssists in developing, planning and actively participate in branch sales and marketing efforts to increase and improve businessAssists in managing branch receivables, including negotiating payment plans, collecting difficult accounts receivables, preparing write-offs for uncollectible accounts, and recommending accounts for referral to collection