Identified requirements for proposed programs and program enhancements to create an SDLC model via the design specifications. Accurately analyzed, developed, tested, and implemented code based on the requirements, specifications and workflow while adhering to established deadlines, department and company policies, procedures, and methodologies. • Established and maintained a professional relationship with internal/external customers, team members and department contacts.• Participated in activities related to consulting with end users (e.g., clients, internal customers, etc.) to determine a clear and written scope and objectives of proposed programs or enhancements, assisted with identifying requirements utilizing end user feedback. • Collaborated in activities associated with assigned projects, ensuring tasks were completed in a timely, accurate and quality manner, while striving to meet and exceed client expectations. • Completed several phases of application planning analysis and programming including transformation of legacy systems into contemporary systems via the proposed SDLC model from management. • Identified project risks outside the scope to end users and management and developed contingency plans for these risks.• Developed ad-hoc reports and queries in SQL Server as needed. • Developed SSRS packages in Visual Studio as needed by the client to provide clear and concise reports that translated clinic specific codes to medical terminology. • Proactively identified and resolved program related problems. • Developed thorough and detailed test plans, completed assigned program functionality testing requests in a timely and accurate manner. • Created and maintained project files that were well documented, efficient and organized. • Proactively oversaw the activities involved in quality resolution of problems related to area of responsibility.

• Perform detailed analysis of new projects and maintenance requests.• Define script panel organizations, script flow, and output formats based on client specifications.• Establish comprehensive timelines outlining the technical tasks to be completed.• Notify all departmental interfaces when project is released for production.• Attend project meetings as a technical consultant.• Provide accurate and timely evaluation of problems and recommend alternative solutions to management.• Escalate to management problems outside employee’s control.• Code SQL queries against tables/leads as needed.• Establish estimates to develop time and cost for client projects.• Proactively seek solutions to resolve outstanding issues with other departmental interfaces.• Recommend improvements to current processes to management. • Respond to 24-hour/7-day-per-week service needs as required• Provide timely and accurate on-call support for assigned client projects• Follow departmental guidelines for problem notification and escalation.

• Perform detailed analysis of new projects and maintenance requests.• Define script panel organizations, script flow, and output formats based on client specifications.• Establish comprehensive timelines outlining the technical tasks to be completed.• Notify all departmental interfaces when project is released for production.• Attend project meetings as a technical consultant.• Provide accurate and timely evaluation of problems and recommend alternative solutions to management.• Escalate to management problems outside employee’s control.• Code SQL queries against tables/leads as needed.• Establish estimates to develop time and cost for client projects.• Proactively seek solutions to resolve outstanding issues with other departmental interfaces.• Recommend improvements to current processes to management. • Respond to 24-hour/7-day-per-week service needs as required• Provide timely and accurate on-call support for assigned client projects• Follow departmental guidelines for problem notification and escalation.

• Code scripts for new projects and revise existing scripts ensuring panels, panel edits/preloads/post loads, global edits/preloads/post loads, and panel branching are appropriately coded and adhere to established timelines and quality standards. • Code instructions for generating output based on client specifications.• Thoroughly test and QA output for accuracy and data integrity.• Research and provide detailed summary information, to resolve trouble tickets relating to the Applications support area ensuring related documentation is thorough.• Responsible for creating and maintaining file folders ensuring all checklist and forms are thoroughly and accurately completed and filed according to departmental procedures.• Document tasks and time associated with the completion of the tasks in the Time Management System (TMS) in an accurate and timely manner based on guidelines established by management.

• Responsible for providing continuous on-line system services and minimizing down time by resolving computer system problems.• Determine recovery procedures necessary to resolve outstanding system problems.• Review status of jobs currently processing and jobs having abnormal terminations.• Process various computer programs such as reports, listings and payroll checks.• Execute verbal and written requests for modifications of system software packages or Job Control Language as requested.• Operate and maintain peripheral devices by mounting magnetic tapes, cartridges, or diskettes and managing laser printers.• Diagnose and resolving impending problems with subsystems.