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John O'Dowd Email & Phone Number
Senior Benefits Analyst
at
Gallagher
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Benefits Analyst
Location
Colorado Springs, Colorado, United States
Company size
Who is John O'Dowd? Overview
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Quick answer
John O'Dowd is listed as Senior Benefits Analyst at Gallagher, a company with 8 employees, based in Colorado Springs, Colorado, United States. AeroLeads shows a matched LinkedIn profile for John O'Dowd.
John O'Dowd previously worked as Manager of Client Administration at Benefit Communication Insourcing and Benefit Coordinator Supervisor at Benefit Communication Insourcing. John O'Dowd holds Liberal Arts And Sciences/Liberal Studies from Red Rocks Community College.
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Email format at Gallagher
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Gallagher
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Profile bio
About John O'Dowd
Dynamic and innovative benefits professional with a track record of effectively managing benefits teams for multiple clients, empowering them to engage and collaborate with brokers, key stakeholders, and vendor partners to drive success for client organizations’ total rewards programs. Skilled in guiding and developing high-performing teams, aligning their efforts with client growth and success to exceed performance goals and OKRs. Known for expertise in benefits process design and engagement strategies that enhance the employee experience, achieving rapid subject matter proficiency, and building strong partnerships with key clients and cross-functional teams to ensure employee satisfaction, adoption, and advocacy. Passionate about benefits administration, employee engagement, and continuous process improvement, with a commitment to fostering cross-functional collaboration and driving impactful results.
Listed skills include Customer Service, Leadership, Benefits Administration, Project Management, and 12 others.
Current workplace
John O'Dowd's current company
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Gallagher
13 roles
John O'Dowd work experience
A career timeline built from the work history available for this profile.
Senior Benefits Analyst
Current
Feb 2024 - Present
Manager Of Client Administration
Remotely manage 4 individual teams of Benefit Coordinators, totaling 24 personnel and assigned to 8 key client accounts, helping ensure that all client issues are effectively resolved and exceptional levels of service provided. Provide ongoing support, training, and guidance to Benefits Coordinators to foster a highly-skilled and knowledgeable team.
Jan 2022 - Jul 2023
Benefit Coordinator Supervisor
Supervised a team of 5 Benefit Coordinators providing support to call center and on-site Benefit Navigator teams and effectively assisting with the engagement and benefits administration of key client accounts.Guided team in taking charge of benefits administration of company’s largest account, a 55,000+ employee hospital system, including effectively.
Mar 2020 - Jan 2022
Benefit Coordinator
Served as primary benefits resource and key partner for organization’s largest client, helping administer employee benefits and providing subject matter expertise, resulting in optimal levels of satisfaction and contract renewal. Provided administrative support and training to a team of 7 Benefit Associates, ensuring that all team members had the proper.
Apr 2018 - Oct 2019
Benefits Administrator
Businessolver
Quickly and effectively learned all facets of Employee Benefits Administration to establish subject matter expertise and ensure ability to successfully support key client accounts.Provided training and guidance for Support Representative team to facilitate efficiency and effectiveness of supporting client needs, resolving issues, and delivering optimal.
Oct 2014 - 2018
Team Leader
Created and oversaw the testing of new processes and policies, including technical and billing scripts across test markets and presented findings to executive leadership for enterprise-wide implementation.Developed scripts that successfully resulted in significant improvements to satisfaction ratings for employees and Net Promoter Scores following.
Jul 2014 - Oct 2014
Customer Resolution Team
Accepted into newly created team designed to enhance deescalation skill
Jun 2014 - Jul 2014
Learning Lab: Problem Resolution: Point Of Contact
Wrote technical and billing scripts for learning lab testing some of which resulted in enterprise wide improvements to the customer experience.Recognized for consistently high net promoter score.Performance reviews rated 'highly successful' in all categories.Hand-picked for text mining project that resulted in data collection used to make improvements to.
Jan 2013 - Jun 2014
Customer Service Representative
Perfect attendance throughout training.Ranked among top 9% in callbacks and transfers.Recognized for exceptional first call resolution.
Oct 2012 - Jan 2013
On The Job Trainer
Conducted training classes for new and existing agents, providing comprehensive education and support to foster a highly-skilled and efficient workforce and evaluated new agencies to determine and remedy performance issues.Consistently ranked within the top 10% of Trainers in established performance metrics.
Feb 2011 - Oct 2012
Assistant Store Manager
Lucky Brand Jeans
-Achieved top sales for 8 consecutive months.-Trained and managed a team of 12 persons.
May 2010 - Feb 2011
Online Sales And Logistics Manager
Mister Money
- Directed $20,000/month in Amazon internet sales and resolved problems associated with the same.
Jul 2009 - May 2010
Team & coworkers
Colleagues at Gallagher
Other employees you can reach at ajg.com. View company contacts for 8 employees →
JS
Jaisree Sreenivasan
Colleague at Gallagher
Bengaluru, Karnataka, India, India
View →
JX
Jessica Xiao
Colleague at Gallagher
London, England, United Kingdom, United Kingdom
View →
CS
Craig Shaw
Colleague at Gallagher
Abilene, Texas, United States, United States
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KR
Kristy Rowland
Colleague at Gallagher
Ocala, Florida, United States, United States
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MK
Malgorzata Kudlinska
Colleague at Gallagher
Limerick Metropolitan Area, Ireland
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RS
Robyn Spiteri
Colleague at Gallagher
Warragul, Victoria, Australia, Australia
View →
AR
Amruta Raykar
Colleague at Gallagher
Bengaluru, Karnataka, India, India
View →
PM
Peter Mint
Colleague at Gallagher
London, England, United Kingdom, United Kingdom
View →
JB
James Baranello
Colleague at Gallagher
Uniondale, New York, United States, United States
View →
RL
Robert Lindsay
Colleague at Gallagher
Davenport, Iowa, United States, United States
View →
Jaisree Sreenivasan
Colleague at Gallagher
Bengaluru, Karnataka, India, India
View →
JX
Jessica Xiao
Colleague at Gallagher
London, England, United Kingdom, United Kingdom
View →
CS
Craig Shaw
Colleague at Gallagher
Abilene, Texas, United States, United States
View →
KR
Kristy Rowland
Colleague at Gallagher
Ocala, Florida, United States, United States
View →
MK
Malgorzata Kudlinska
Colleague at Gallagher
Limerick Metropolitan Area, Ireland
View →
RS
Robyn Spiteri
Colleague at Gallagher
Warragul, Victoria, Australia, Australia
View →
AR
Amruta Raykar
Colleague at Gallagher
Bengaluru, Karnataka, India, India
View →
PM
Peter Mint
Colleague at Gallagher
London, England, United Kingdom, United Kingdom
View →
JB
James Baranello
Colleague at Gallagher
Uniondale, New York, United States, United States
View →
RL
Robert Lindsay
Colleague at Gallagher
Davenport, Iowa, United States, United States
View →
1 education record
John O'Dowd education
-
Red Rocks Community College
FAQ
Frequently asked questions about John O'Dowd
Quick answers generated from the profile data available on this page.
What company does John O'Dowd work for?
John O'Dowd works for Gallagher.
What is John O'Dowd's role at Gallagher?
John O'Dowd is listed as Senior Benefits Analyst at Gallagher.
Where is John O'Dowd based?
John O'Dowd is based in Colorado Springs, Colorado, United States while working with Gallagher.
What companies has John O'Dowd worked for?
John O'Dowd has worked for Gallagher, Benefit Communication Insourcing, Businessolver, Directv, and Dish Network.
Who are John O'Dowd's colleagues at Gallagher?
John O'Dowd's colleagues at Gallagher include Jaisree Sreenivasan, Jessica Xiao, Craig Shaw, Kristy Rowland, and Malgorzata Kudlinska.
How can I contact John O'Dowd?
You can use AeroLeads to view verified contact signals for John O'Dowd at Gallagher, including work email, phone, and LinkedIn data when available.
What schools did John O'Dowd attend?
John O'Dowd holds Liberal Arts And Sciences/Liberal Studies from Red Rocks Community College.
What skills is John O'Dowd known for?
John O'Dowd is listed with skills including Customer Service, Leadership, Benefits Administration, Project Management, Team Leadership, Troubleshooting, Compensation And Benefits, and Customer Service Management.
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