● Directed upwards of 15 properties at a time at full capacity with reporting, forecasting, budgeting, and weekly review responsibilities for each. Hotel types managed included special cases including newly purchased, pre-renovation, post-renovation, and pre-sale.● Created custom-built reporting software and reporting templates which were used in the reduction of manual man hours and labor costs.● Oversee pricing and marketing strategies across a multitude of properties, brands, and scale classes. Managed brands include Hilton, Marriott, IHG, Wyndham, G6, Choice and Best Western. Rooms managed per property ranged from 30 to 350 and class ranged from one-star to five-star.● Work closely with each individual properties’ sales teams to determine favorable segmentation strategies. Group mix per property ranged between 5% to 70% at a time. Developed novel reporting, interactive dashboards, and interactive templates to allow for facilitated generation of MAR rates for sales and other ownership perspectives.

● Lead distribution strategy across all short-term rental and long-term stay properties across 10 properties within the continental United States.● Spearheaded the onboarding and initial strategizing of new properties acquired, creating opening projections, annual budgets, and monthly forecasts for each property and their respective products and business segments. ● Track portfolio statistics against competing vacation rental properties and hotels while adjusting marketing and pricing strategies accordingly.● Liaise communication between individual unit proprietors and the management company regarding profitability record and opportunities.

● Strategize with other departmental leaders to maximize operational efficiency for the execution of advanced booking strategies and promotions.● Finalize quotes for all contracted dynamic and static rates for the hotel and yield bookings via these channels to drive penetration and growth.● Manage parity, seasonal discounting, premium room type deltas and distributive cost channels in order to optimize bookings per season.

● Track changes within the Miami Beach market and strategize implementations for transient sources.● Manage the overall distributive chain for hotel bookings and their distribution costs associated in order to strategize most profitable channels.● Maintain hotel network with booking partners and expand network of connections in order to grow corporate contracts and group base.

● Record and analyze booking and revenue trends, communicate outstanding trends to the hotel Directors.● Complete and keep track of all revenue reporting and communicate reports and forecasts directly to asset management and ownership groups.● Manage and maintain all digital content, group/special rate plans, and third-party reservation channels.

● Improved “cleanliness” GSS scoring metrics to the highest the hotel had in over a year within the first month of taking leadership.● Bolstered room attendant productivity and in-house cleanliness scoring to above 90% within the first three months of leadership by improving service standards and implementing intensive quality checks.● Minimized expenditure and accounting errors by implementing digitalized systems of measurements and negotiating with multiple vendors.