Launched and program managed Lu Lu Lemon People and Culture HR virtual team to write and establish Human Resources Data Governance Policies for this global $8 Billion in revenues athletic apparel retailer with 35,000 employees. Gained Vice President endorsement of program charter which included compliance, digital, analytics, privacy, employee and technology data workstreams. Data policies and sub policies were written for data standards, dictionary, classification, handling, quality, integrity, access, compliance, privacy, retention, archiving and information security.

Provide program management consulting to enterprise customers, including Microsoft, Nokia, Cisco Systems, T-Mobile, REI, Time Warner and Airbus. Lead system migrations, consult on application development and implement regulatory compliance solutions.Microsoft Business Program Manager, Digital Enablers (via Wimmer Solutions)Facilitated migration of 40 lines of business to the Quick Assist remote access support app. Surveyed business line teams to assess operating system support needs and designed a phased-adoption plan. Collaborated with business intelligence (BI) and engineering teams to build Power BI applications and Quick Assist versions for major operating systems.REI Lead Program Manager, Drop Ship Program (via AIM)Collaborated with REI stakeholders to develop strategy through two iterations of a drop-ship and merchandising delivery program while acting as the merchant’s IT delivery lead. Employed enterprise data warehouse (EDW), SAP and analytics solutions while building a program that enables brand partners to ship an expanded product selection directly to consumer’s homes.T-Mobile Lead Program Manager, California Consumer Privacy Act (CCPA) Program (via Coppei)Led readiness, remediation and onboarding for T-Mobile infrastructure and 250 applications during installation of enterprise data management tools, including AgileCraft, Jira, Integris and Manta, to ensure compliance with CCPA laws. Aligned enterprise data services (EDS) and managed the buildout of enhanced data rates for GSM evolution (EDGE) on a mobile device management (MDM) platform.

Microsoft Social, Portals and Knowledge Management Program Manager (via BearingPoint)Delivered knowledge management and social networking solutions to speed collaboration, product launches, online services and support, enabling business wins while generating millions in revenue.Microsoft Global Operations Program Manager, Nokia, Mergers and Acquisitions (via Averro)Spearheaded a Microsoft/Nokia merger value-capture initiative and led a devices supply chain integration that saved tens of millions quarterly. Launched 40 programs while working with Nokia’s Hong Kong operations strategy team to drive cost and efficiency gains. Developed SharePoint sites for Microsoft mergers and acquisitions and contributed to the rebuild of Microsoft and Nokia SAP instances.Microsoft Lead Program Manager, Digital Transformation and Analytics (via Accenture)Led business intelligence and analytics teams to deliver enterprise digital transformation and CIO dashboards to Cisco Systems, Time Warner, BearingPoint and internal teams, delivering tens of millions in new revenues and cost savings while improving customer experiences. Directed data science teams to implement multi-terabyte data marts and digitally transform businesses.Microsoft Global Supply Chain and Product Launch Consultant, Xbox Brazil (via Accenture)Consulted on the supply chain set up and launch of a new Xbox factory; directed legal, manufacturing, supply chain and product launch workflow to drive tens of millions in new business. Managed a launch-readiness conference in Sao Paulo.

As part of the T-Mobile Enterprise PMO, program managed the Customer Privacy updates of 13 customer care applications through the requirements, build and launch phases. Brands included T-Mobile Metro, T-Mobile Magenta and SPRINT. Wrote integrated master schedule for Back and Front Ends Architectures of fast paced program. Managed applications leads and resources regarding scope, priorities, and delivery dates. Managed all financial, administrative, scope, release management, solutions, risks and daily issues in Virtual Team and Executive Status meetings. Program Lead for day-to-day Business Client, Legal and Engineering Leads and Executives.

As Marketing Data Governance and Reporting PM on the Microsoft Devices Partner Services Team program managed the delivery of business critical data and data services. Responsible for ensuring accurate data was available and changes made to data systems, cubes and the build of PowerBI Dashboards for critical Microsoft Business Marketing information systems. As part of the GTM, Go To Market Team worked with business clients, Engineering and the field to manage data escalations as well as design and maintain metrics for six key global businesses including OEM, Pro, Education, Microsoft Teams.. Also worked with Market research and competitive analysis information services.

Served as an information management and analytics leader while directing the planning, design and delivery of enterprise-wide tools and services. Designed and delivered IT health scorecards for Microsoft and MSN CIOs. Wrote IT business case analysis (BCA) and deployed Windows Server and client products. Managed data center projects, including remote operations at the MSLI data center in Nevada.✦ Earned multiple Ship IT Awards for Windows OS, Exchange and Windows XP Server product launches that generated hundreds of millions in revenues✦ Managed the planning and release of My Learning Center (MLC) and Role Guide, learning and readiness tools and services for Microsoft employees✦ Led design and delivery of GFS WEB, a datacenter client-facing portal, and EIS portal, an IT-facing support portal with 45 sites and subwebs