John Ongaro, Mba Email & Phone Number

New York, Ny, Us

I optimized routing, billing, procurement, and inventory management by evaluating the deployment strategy of new software systems across all branches. I oversee ServiceTitan ERP (Salesforce) integration for five subsidiary companies within the PSP portfolio while orchestrating plans for five additional companies. I design and implement SOPs for scheduling, technician routing, billing, and price book optimization.Highlights of accomplishment in this role include:➙I improved top and bottom-line margins, implemented plans to replace headcount, and tracked information using identical KPIs to identify success measures and share best practices for growth.➙I boosted financial performance by delivering sound guidance to branch leadership on revitalizing sales tactics, improving customer retention, re-aligning marketing strategies, and transforming operations.➙I improved operating margins by 14%, improved EBITDA through reducing COGS and burden rate by 20% in the first 30 days, and found over $100K in new sales revenue. Reclaimed $400K of incorrectly reported AR

Stamford, Ct, Us

In this role, I provided hands-on leadership to a team of nine professionals, established performance objectives, and mentored two analysts to manager-level positions. I streamlined and oversaw daily operations for national and regional clients, including steering all aspects of new client integrations.Highlights of accomplishment in this role include:➙I delivered revenue growth from $350K to $8 million, expanded client base, achieved 2 million deliveries filled 63,000 client-requested jobs annually, and 300,000 hours of labor staffing fulfilled for clients, and saved clients 30% in labor cost for savings by building a dedicated team to develop seven customers in 17 states and 120 cities.

Stamford, Ct, Us

During this time, I led a team of six professionals, developed KPIs and standardized performance metrics, and introduced impactful reporting methods. I implemented client-facing dashboards while optimizing reporting structures for key metrics to improve performance monitoring and profitability analysis. I reviewed and standardized P&L reporting and invoice management to enhance financial record handling and reclaim $1 million in overdue invoices. I oversaw AI forecasting for daily demand planning to achieve 94% accuracy in predicting next-day demand expectations.Highlights of accomplishment in this role include:➙I expanded my client base from one to seven clients across 17 states by evaluating existing contracts, piloting new business offerings, and identifying new business opportunities within a competitive market environment.

Camden, Nj, Us

In this capacity, I oversaw DSD (Direct Store Delivery) business to maintain product quality and ensure optimal placement in retail stores. I introduced sales tactics for sales team to meet distributors and ship to stores. I aligned brands with customer objectives by improving collaboration with internal teams and customers and developing actionable account playbooks to facilitate effective field sales execution.Highlights of accomplishment in this role include:➙I achieved 17% growth north of $400 million by developing synergistic tactics to understand needs and maximize opportunities within complex supply chain constraints during COVID-19.➙I delivered inspirational leadership to two regional VPs, 15 zone managers, 88 sales representatives, and 900+ DSD distributors while providing key insights to executive management, customer teams, and retail execution teams.

Camden, Nj, Us

As Sales Operations Manager, I implemented effective plans to align monthly and quarterly sales objectives, and minimize service disruptions. and enhance customer operations. I led integration of Salesforce Marketing Cloud to standardize distributor communications.Highlights of accomplishment in this role include:➙I optimized national and regional customer engagement by designing and executing comprehensive sales enablement strategies for field sales teams and distributors.

Paris, Issy-Les-Moulineaux, Fr

During this time, I managed daily and weekly communication for 1.2K sales reps and account managers, including distributing sales plans and creating and distributing annual playbooks for all channels. I oversaw and streamlined $8.5 million contracts for syndicated data to support research initiatives. I built a distribution model to introduce new item innovation product lines to the market. Highlights of accomplishment in this role include:➙I headed full life cycle management of four annual national sales conventions, including messaging development and playbook deployment for 500 participants.➙I boosted customer showing off new item innovations by 130%. ➙I forecasted demand for novel product innovations and launched a web-based "on-demand" ordering system for new products, including training 480 account managers and achieving a 370% increase in new product presentations.

Paris, Issy-Les-Moulineaux, Fr

In this role, I maintained direct sales relationships with retailers across Northern Virginia to deliver outstanding service and build strong business partnerships. I promoted sales of products across 300 locations to big box retailers and groceries by executing effective sales plans. Highlights of accomplishment in this role include:➙I exceeded annual sales goals and achieved an average of 118% of annual goals by implementing growth-focused sales strategies.

Master Of Business Administration - Mba, Business Analytics

Certification, Sustainable Business Strategy

Bachelor Of Arts (B.A.), Strategic Communication

High School Diploma