• Provide operational talent acquisition support, including creating and maintaining job ads, scheduling interviews, creating offer letters and miscellaneous administrative support to the Talent Acquisition Manager and recruiters as needed• Maintain employer branding by monitoring job ad performance, updating the company careers page, sponsored pages, job boards and coordinating career event materials and logistics• Communicate with candidates, hiring managers, and team members via email, phone, and the recruiting email inbox regarding requisition status, interview scheduling, offer letters, candidate status, and general talent acquisition related inquiries• Provide HR Administrative Support by responding to HR Helpdesk phone calls and monitoring HR ticketing system alongside other department Coordinators• Assist with the implementation of our new ATS, Lever, by educating stakeholders, transfer of data from Dayforce to Lever, and working with Lever support teams on best practices for compiling reports, posting jobs, and other administrative tasks that would need to be completed in Lever.

• Provide operational talent acquisition support, including creating and maintaining job ads, scheduling interviews, creating offer letters and miscellaneous administrative support to the Talent Acquisition Manager and recruiters as needed• Maintain employer branding by monitoring job ad performance, updating the company careers page, sponsored pages, job boards and coordinating career event materials and logistics• Communicate with candidates, hiring managers, and team members via email, phone, and the recruiting email inbox regarding requisition status, interview scheduling, offer letters, candidate status, and general talent acquisition related inquiries• Provide HR Administrative Support by responding to HR Helpdesk phone calls and monitoring HR ticketing system alongside other department Coordinators

• Coordinated, communicated, and executed logistics of external implementation and other workshops / conferences in assigned states. • Partnered with SDP team, Director of Regional Operations, and meeting planning teams as needed. • Coordinated activities including event registration, meeting materials preparation, and site logistics.• Orchestrated internal meetings to facilitate contract implementation and continuation (agendas, communication, materials).• Tracked deliverable status and report to regional leadership and SDP leads as appropriate.• Maintained detailed knowledge about contract deliverables and contributed to and / or coordinated recommended solutions and outreach initiatives as needed.• Managed annual contract renewal process for assigned assessment contracts, including creating and providing price quotes, ensuring acceptance by the customer, communicating with district and with internal operational departments, tracking activity in Salesforce, and meeting internal deadlines to ensure delivery of program services to assigned districts.• Leveraged various College Board data sources to access data to appropriately fulfill data requests, develop / produce standard data reports, synthesize data in a summative and cohesive manner, produced Powerpoints or documents showing data comparisons and basic assumptions.• Consistently and effectively utilized the customer relationship management (Salesforce) system to input information and to produce reports as requested. • Used internal College Board systems to service accounts as assigned in support of regional goals, under the direction of the Regional Operations Director and in partnership with Chief and / or SDP leads.

• Provided customer service for Blue Cross Blue Shields Federal Employee Program, a health insurance plan for current and retired employees of the federal government with special health and wellness incentives• Answered incoming inquiries via phone, email, and through our document submission portal. • Inspected incoming wellness documents for accuracy and appropriate information to ensure benefits could be paid. • Analyzed incoming reimbursement claims for appropriate items and approved claims as needed.

• Provided support to account project managers on projects to create new leases or renew existing leases.• Reviewed and analyzed customer documents such as applications, construction drawings, certificates of insurance, and other forms necessary for the leasing process for errors or discrepancies.• Served as a direct contact for customers during the notice to proceed process which finalized their application and helped the customer with any inquiry during this process. • Supported the project managers in other ways as necessary.

• Provided customer service via phone, email, and fax to MilliporeSigma’s diverse customer base.• Anticipated and managed the needs of select MilliporeSigma key accounts.• Processed orders and requests via Oracle, Salesforce, Trackwise, Sharepoint, and Outlook.• Collaborated directly with buyers and end users to ensure the highest level of satisfaction for MilliporeSigma’s most important customers.• Helped manage social events for employee satisfaction/corporate wellness within MilliporeSigma

• Worked at the Center for Professional Education, a continuing education program at BU Metropolitan College, specifically involved in the registration of students wishing to utilize the Evergreen Program.• Helped prospective and current students with information, inquiries, and student requests.• Collaborated with co-workers and facilities to ensure academic related events ran without error.• Managed other organizational tasks as requested by the staff of the office, such as market research to target applicants.

• Provided general support and technical support via email and telephone.• Coordinated sales with new customers and ensured customer satisfaction and retention.• Organized team specific and company-wide events outside of normal duties. • Assisted existing Human Resources staff to improve HR strategies and procedures including employee satisfaction surveys, onboarding techniques, retention methods, and organizing team building exercises for the company.

• Helped prepare and enter batches of donors into BU’s donor records. • Used BBEC to prepare donor/constituent/organization information and accessed AlumniFinder to help maintain up to date and accurate constituent records. • Prepared matching gift requests from prominent companies and other donor/constituent related tasks as needed.

• Worked in a file room as a temporary employee assisting with tasks as delegated.• Organized and sorted files to be returned to the file room or brought upstairs to be assessed. • Maintained the order of the file room to increase productivity and decrease time spent searching.• Helped prepare for audits, inquiries, and other large scale assignments as necessary.• Personally handled special requests from upper management when needed.

• Worked with a population ranging from age 25 to 70 with traumatic brain injuries.• Assisted residents with daily needs and personal requests.• Provide individual or group interventions when necessary.• Aid fellow staff with organizing and implementing trips for residents into the community.• Provide life skills training in a group setting for residents on track to be discharged.• Aided the residents with day to day needs/requests, and perform other small duties and tasks as needed.

• Over 600 hours working during the course of the year, including over 240 hours of direct client contact.• Conducted short term, motivational interviewing to assess high risk drinking in 56 college-aged individuals.• Co-led psycho-education groups aimed towards high-risk drinkers.• Designed psycho-education web pages using relevant research• Conducted screenings to assess for high risk drinking among the general college population.• Participated in over 30 hours of individual supervision with a LMHC, LCSW, and LICSW

• Worked as a teacher's aide in classrooms for emotionally disturbed children aged 4-11. • Assisted teacher managing classroom instructions. • Facilitated learning through engaging students 1 on 1, or in small groups.• Observed classrooms to better understand the special education environment.• Attended meetings staffed by the Brockton Special Education Department.

• Worked as a Hill Technician, operated lighting, sound, miscellaneous equipment at Stonehill College• Set up events (concerts, dances, performers, etc.) and provided technical input.• Gained proficiency working with and setting up complex electronic equipment.

• Provided customer service and order processing when needed. • Entered client contact data into on-site databases, excel files. • Filed NCMR's into databases and investigated discrepancies.• Assorted tasks as necessary for other employees.