John Shorter Email & Phone Number

Tallahassee, Florida, Us

Tallahassee, Florida, Us

Tallahassee, Florida, Us

Jacksonville, Florida, Us

Proud member of the bleeding edge Healthcare Interoperability Team ensuring the right data is in the right place at the right time to help people and communities achieve better healthTransitioned active portfolio of waterfall projects to the Scaled Agile Framework (SAFe) successfully aligning business value with cross-departmental resources and serving as an enterprise-wide pilot

Tallahassee, Florida, Us

Led architecture modernization efforts for hosting the Reportable Conditions Knowledge Management System (RCKMS) providing nationwide support for maintaining and adopting public health reporting requirements via electronic case reporting (eCR)Coordinated rollout, onboarding and continued development of a dedicated Health Information Service Provider (HISP) for the Association of Public Health Laboratories (APHL) to securely transport electronic patient data via Direct MessagingBolstered the AIMS (APHL Informatics Messaging Service) electronic case reporting (eCR) platform by overseeing development efforts to support the FHIR (Fast Healthcare Interoperability Resources) standard to enhance interoperability

Atlanta, Ga, Us

Led researching, defining, prioritizing and documenting product requirements, user stories and design to shape roadmap for the platformRearchitected and delivered product training for both internal and external stakeholders to provide general platform orientation as well as in-depth focused sessionsDrove collaboration with multiple external constituents including customers, professional service consultants, support personnel, sales, and development as well as across a diverse internal cross-functional teamConceptualized new products and features for development based on customer needs and emerging trends including storage-focused offerings and account configuration templates

Garden City, Georgia, Us

Served as subject matter expert on Georgia's COVID-19 Data Task Force spearheading data governance planning and supporting the integration and analyses of statewide testing and laboratory data to aid state public health officials and policy makers in allocating limited resources and shaping intervention strategiesAdministered unit Medical Readiness Decision Support System ensuring adherence to identity and access management (IAM) policies, performed system audits, and supported end user troubleshooting to secure 100% accuracy in National Guard Bureau readiness reporting requirementsServed as Medical Liaison Officer for Homeland Response Force FEMA Region IV providing command and control for medical emergency response, and led operations in the 2019 Regional Joint Army and Air Force Evaluation Exercise achieving a perfect assessment scoreSupported and maintained critical electronic health record systems to store, process, and communicate patient dataControlled fiscal operations, including accounting, budgeting, and authorizing expendituresManaged process improvements in unit workflows to increase efficiency and incorporate evolving technology

Decatur, Georgia, Us

Developed a high-level clinical decision support (CDS) system framework for a CDC-sponsored project to incorporate clinical guidance related to STI/HIV screening, treatment, and reporting to guide development efforts Crafted diagrammatic deliverables outlining functional capabilities, data flows, and infrastructure requirements for a novel, automated electronic case reporting system piloted in collaboration with the Georgia Tech Research InstituteResearched and detailed CDS standards and requirements for decision criteria and information flows with respect to HIV screening and treatmentConducted an environmental scan of private and public healthcare market to identify facilitators for and barriers to user adoption of proposed tools

Randolph Afb, Tx, Us

Served as Chief Information Officer servicing a health care staff of over 470 personnel and 47,000 beneficiariesAdvised senior leaders on fiscal and strategic plans related to communication and information systems as well as potential improvements to meet user needs and optimize group capabilitiesControlled lifecycle and inventory of $2 million in IT assets as well as the installation of medical information systems and applications, customer support operations, and cybersecurityPlanned and executed the seamless migration of over 570 end user devices to Windows 10 operating system while mitigating potential impacts to patient careSpearheaded the migration of over 400 personnel to secure cloud-based email solution offering enhanced security, availability, and over 50 times more storage capacityMigrated critical local CHCS, AHLTA, and CHAS clinical application servers to centrally located Defense Health Agency managed enclave within the Military Health System Information Network with zero impact to clinic operations or patient care

Randolph Afb, Tx, Us

Led medical response as Emergency Operations Center representative coordinating emergency response, patient tracking, and dignified transfer of fallen troopsDrove group-level strategic plan update aligning resources and projects to support over 4,000 troops and wing-level initiativesServed as medical subject matter expert for wing inspection and exercise programs while achieving highest compliance rate in wing

Randolph Afb, Tx, Us

Served as Emergency Management advisor to the Medical Group Commander ensuring response capabilities for 16 disaster response teams while maintaining deployment availability for over 200 troopsLed the planning, development, and implementation of 19 medical unit emergency response plansFormulated mobility operating plans, assigned personnel to mobility positions, and conducted medical readiness training for over 400 personnelSpearheaded support for F-16 crash response safeguarding over 100 troops and the recovery of $40 million in government assets

Baton Rouge, Louisiana, Us

Coordinated support and expansion efforts for over 130 chapters and 225,000 alumni worldwidePlanned, marketed, and executed all sports related travel for the association's Traveling Tigers program

Baton Rouge, Louisiana, Us

Managed daily operations, $3.5 million annual budget, goal setting and assessment for sales, marketing and promotions, guest relations, and facility maintenance for 128 guest room property owned and operated by the LSU Alumni AssociationCoordinated cross-promotional efforts with the LSU Alumni Association including donor appreciation events, chapter support, and membership expansion drivesPlanned and executed team and VIP donor accommodations for major LSU sporting eventsDirected home game accommodations and services for LSU Alumni Association VIP donors and LSU Athletics exceeding $450K in annual revenueNegotiated $35,000 in-room entertainment technology upgrade with key vendor at no cost

Baton Rouge, Louisiana, Us

Managed all contracts, reservations, and billing for group room blocks and event space, and supported client needs from initial agreements to executionDeveloped and maintained client database to forecast events, track the receipt of required documentation, and ensure consistent follow-up communicationsImplemented community service program for hotel and alumni association staff supporting the Society of St. Vincent de Paul Dining Hall, Habitat for Humanity, Companion Animal Alliance, and the American Red Cross

Baton Rouge, Louisiana, Us

Supervised and prepared weekly schedules for a staff of 12 front desk agentsEnsured all employees were properly trained, knowledgeable and provided excellent guest serviceImplemented Same-Day Stay program in partnership with the Louisiana Office of Tourism and 12 state Welcome Centers increasing occupancy rate by 4%Served concurrently as Guest Relations Manager and handled all customer concerns in a pleasant and professional manner

Master Of Public Health - Mph, Applied Informatics

Master Of Business Administration - Mba, Business Administration And Management

Bachelor Of Science - Bs, Business Administration And Management