Customer Service Engineer, Fujifilm Medical Systems 2009 - 2015 • Customer support and sales and maintenance of service contracts at 10+ large enterprise hospital facilities in the San Diego area including: Scripps, Sharp, and Sharp Rees Stealy• Regional representation for installation, maintenance and repair of computerized radiographic, digital radiographic, and laser imaging equipment and radiographic rooms and portable FCR Go and Go2 X-Ray CR devices• Networked Fuji IIP and FDX Consoles and full line of imaging workstations• Interfacing with Fuji Synapse, Stentor, and a variety of hospital PACS networking systems• Trained in full line of Fuji Computed Radiography (CR) and Digital Radiography systems• Troubleshooting and diagnosing problems

Laser Imaging Integration Specialist, Fujifilm Medical Systems 2003 – 2008• Print network configuration and modality connectivity validation for line of Fuji Laser printers, approval of sales quotes, site planning and customer expectations• Worked with DICOM validation of modalities and other vendors• Integrated DICOM conversion devices• Specializing in sales support and customer relations with strong technical expertiseLaser Imaging Sales Specialist, Fujifilm Medical Systems 1998 – 2003• Sales Specialist covering the Western US field territory• Managed sales, configuration and IS communications for Fuji print network equipment and interfacing with Digital Imaging networks• Managed Imager sales with the sales force in all the Western regions of States West of the Mississippi including Hawaii and Alaska• Expertise in the inner workings of the line of Fuji products and strong technical knowledge enabled strong leadership in product presentations as well as customer relations• Put together product line presentations for Fuji dealers as well as educational classes for account reps and dealer distribution teams as well• Received Presidents Award for Laser Specialist of the Year 1999 and Circle of Excellence Award in 2001Sr Field Service Engineer, Fujifilm Medical Systems 1991 – 1998• Regional representation for installation, maintenance and repair of computerized radiographic and laser imaging equipment• Troubleshooting and diagnosing problems, networking image workstations, interfacing with hospital PACS networking systems, and interfacing image modalities to laser imagers• Liaison for the Lockheed Martin accounts including coordinating installations and adhering to Government guidelines• Received specialized training on entire line of Fuji equipment and vendor related equipment• Sold extended service contracts and maintaining customer satisfaction• Received Service Rep of the Year Award in 1994