John Parker

John Parker Email and Phone Number

Director @ Mutualink | MBA w/Distinction, Process Improvement @ Mutualink
John Parker's Location
Birdsboro, Pennsylvania, United States, United States
John Parker's Contact Details

John Parker work email

John Parker personal email

n/a
About John Parker

As the Director of Field Operations, Customer Support Services and Training at Mutualink, I lead a team of professionals who provide interoperability solutions for public safety agencies and critical infrastructure organizations. With over 12 years of experience in this role, I have successfully implemented and managed multiple projects that enhance cross-agency collaboration and communication.My core competencies include process improvement, customer relationship management, service contracts, and field services. I leverage my MBA and technical background to deliver innovative and cost-effective solutions that meet the needs and expectations of our clients. My mission is to empower our partners with the tools and skills they need to respond effectively to any incident or emergency.

John Parker's Current Company Details
Mutualink

Mutualink

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Director @ Mutualink | MBA w/Distinction, Process Improvement
John Parker Work Experience Details
  • Mutualink
    Director Of Field Operations, Customer Support Services And Training
    Mutualink Jan 2012 - Present
    Wallingford, Ct, Us
    Easily share voice, video and data for cross-agency collaboration. With Mutualink’s interoperability system, you can connect with partner agencies in real time to quickly resolve incidents.Public safety agencies and critical infrastructure organizations need radio interoperability. Yet, our solution goes beyond radio interoperability to provide LMR to LTE, real-time video, geospatial information and data sharing capabilities.All of this is possible through our powerful network called the Interoperable Response and Preparedness Platform (IRAPP). This network is the largest nationwide network of public safety agencies, schools and private enterprises. The IRAPP is transport agnostic, device agnostic and media agnostic. It leverages your current communications assets and incorporates new devices as needed. Connect to the IRAPP network via public or private LTE, satellite or terrestrial broadband.InteroperabilityEmergencies are unpredictable; the who, what, when and where of communications needed for mitigation is unknown until the incident unfolds. Additionally, emergency environments are not static events; new primary as well as secondary and tertiary effects can rapidly emerge. Therefore, collaboration is needed with those in both remote and immediate proximity. The complex inter-dependencies of the real world require a communications approach that serves this dynamic.
  • Avanceon
    Manager, Support Services
    Avanceon Apr 2010 - Dec 2011
    Exton, Pa, Us
  • Krh Thermal Systems, Inc
    Regional Manager
    Krh Thermal Systems, Inc Oct 1995 - Mar 2010
  • Special Event Production, Inc.
    Senior Tour Program Manager
    Special Event Production, Inc. Sep 1990 - Sep 1995
  • Ge
    Field Engineer
    Ge Oct 1986 - Sep 1990
    Boston, Ma, Us

John Parker Skills

Integration Salesforce.com Management Leadership Project Management Team Building Customer Service Troubleshooting Process Improvement Training Field Service Crm Team Leadership Contract Negotiation Technical Support Telecommunications Continuous Improvement Sharepoint Voip Cross Functional Team Leadership Cloud Computing Product Development Electro Mechanical Microsoft Office Visio Data Analysis Field Operations Resource Allocation Cloud Applications Customer Relationship Management Process Implementation Electro Mechanical Troubleshooting Training Programs Training Manuals Development And Delivery Of Training Technical Writing Hiring Personnel Sales Voice Over Ip Maintenance Connection Training Videos Managing Technical Personnel Visualforce Pages Service Operation Trending

John Parker Education Details

  • Keller Graduate School Of Management
    Keller Graduate School Of Management
    General Management
  • University Of Nevada-Las Vegas
    University Of Nevada-Las Vegas
    Mba Studies
  • Devry Institute Of Technology
    Devry Institute Of Technology
    Electronics

Frequently Asked Questions about John Parker

What company does John Parker work for?

John Parker works for Mutualink

What is John Parker's role at the current company?

John Parker's current role is Director @ Mutualink | MBA w/Distinction, Process Improvement.

What is John Parker's email address?

John Parker's email address is jo****@****ptd.net

What is John Parker's direct phone number?

John Parker's direct phone number is +161071*****

What schools did John Parker attend?

John Parker attended Keller Graduate School Of Management, University Of Nevada-Las Vegas, Devry Institute Of Technology.

What are some of John Parker's interests?

John Parker has interest in Children.

What skills is John Parker known for?

John Parker has skills like Integration, Salesforce.com, Management, Leadership, Project Management, Team Building, Customer Service, Troubleshooting, Process Improvement, Training, Field Service, Crm.

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