Johnpatrick Leon Email & Phone Number

Charlotte, North Carolina, United States

Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs.Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind. Conduct pre-move-in meetings with all new accounts to ensure a successful move in.Complete the New Member Orientation process for all new accounts within the building.Conduct building tours set up by the Sales team for VIPs or prospective members as needed.Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues via email, in person, or broadcast.Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.

Charlotte Metro

Built a welcoming and collaborative community environment amongst members through events and building relationships between members!Ensured the building is fully operational and processes are running efficiently.Drove growth and promotion of WeWork-provided service offerings.Took direction from the Community Lead and the Community Manager to support the Community Team as necessary.

New York City Metropolitan Area

John was a member of Veo’s Policy and Partnerships Team as a Community Engagement and Events Manager. In his role, John engaged with Local Community based organizations, Community Boards, and Universities while advancing ties between Veo and the markets they serve. John was also responsible for the coordination and strategy towards Veo’s Community Events. This included identifying sponsorship opportunities, helping create marketing materials, and work cross functionally with other internal Veo teams on communications and social media. In the end, John worked to make sure Veo was conducting local events, such as safety and community demonstrations, community outreach or any other city/university requirement in the space.

New York City Metropolitan Area

Created and nurtured partnerships with external organizations focused on issues of transportation equity, community development, environmental and social justice, just to name a few.Provided leadership and support to local community relations activities and initiatives.Tailored messaging to convey the benefits of new mobility options to a broad group of stakeholders.Created business leads via direct outreach, events, and digital campaigns, and convert inbound inquiries into partners.Understood and cultivated unique perspectives on micromobility with strategic partners and establish robust opportunities to collaborate with Veo.Thought creatively about funding our equity goals and initiatives and how they ladder up to broad company business targets, including finding ways to sustainably scale our various community programs to have a broader impact.Helped Veo expand its products and services in new cities and existing markets.

New York, New York, United States

Worked with Instacart Regional Policy Managers and other internal teams to develop a localized community engagement strategy and plan that will support Instacart’s legislative initiatives at the local, state, and federal level.Built strong relationships with Instacart shoppers and community organizations.Created and implemented scalable strategies and tactics for community affairs engagement and mobilization efforts across the region.Hosted policy events such as community meetings, appreciation events, outreach sessions, meetups and other events on behalf of Instacart.Recruited and built Instacart stakeholder advocates, including list management, tracking and development

Washington, District Of Columbia, United States

**For context, Alloy shut down operations and their staff were laid off between December 2020 and January 2021.**Identified, maintained and built relationships with over 20 partners nationwide in order to execute common partnership and political goals.Coordinated a cross collaborative relationship with partners in order to identify and target voters for the 2020 election cycle.Developed an expertise analyzing and using Metabase and Mixpanel data systems, pulling data requests and analyzing SQL codes for partners.Worked with Tech and Development teams in order to execute partnership requests for data and identify technology issues with our products.Contributed to the expansion and footprint of Alloy nationwide as a reliable, affordable and consistent source of data for the entire progressive ecosystem.

Northeast, United States

Managed community outreach in small, medium, and large markets while completing more than 10,000 interactions in order to mobilize hosts for political purposes and priorities.Identified, maintained and built relationships with over 25 regional community partners in order to execute common partnership and political goals.Coordinated with Communications and Policy Team on recruitment of host stories to use for media outlets and public comment across the region.Created training materials, community pages and led webinars for online engagement with the community. The successful implementation of these programs allowed me to manage the expansion into other high priority political cities and states across the region.Developed an advanced level of expertise using Salesforce to track and maintain data on advocacy leads, while managing a quarterly budget for community outreach goals and critical events.

Greater New York City Area

Community Organizer handling the Airbnb Queens and Brooklyn host market.Created and executed a 12 month mobilization and strategic plan in order to achieve both grassroots and legislative goals on behalf of Airbnb.Activated Airbnb host community in rapid response campaigns and long-term projects.Coordinated with our Communications and Policy Team on recruitment of host stories to use for media outlets and public comment.Educated and provided training to 150+ Airbnb hosts in Queens on local legislative priorities for political activities such as in district legislative meetings with State officials.Worked with our Policy Lobby Team in Albany and completed 200+ hours of lobbying on behalf of Airbnb to pass responsible home sharing legislation through the State Legislature.Utilized Groove email management system to send and track mass email communication with our community of advocates.Former Co-lead of Juntos@ NYC, an Employee Resource Group (ERG) for Latinx and allied Airbnb employees in our New York City office.

New York, New York

Assisting the Director of Organizing in various capacities. Responsibilities include facilitating the Director’s schedule, help plan for staff meetings and assist in the daily duties of the Director.Coordinate materials and information for team of community organizers at StudentsFirstNY. This includes collecting necessary data for community events/meetings, materials and supplies for chapter members and overall help with community logistics. Assist Director and Deputy Director of Organizing in the managing of 15 Community Organizers and 22 Community Canvassers.Act as office manager for two field offices in New York City. This includes maintaining a functioning office, managing relationship with landlords to address office issues, help with resolving issues such as technological ones, among other things.Plan, execute and facilitate every major large event and rally for StudentsFirstNY. This has included planning and organizing the following:-StudentsFirstNY annual barbeque of 300 parent members.-StudentsFirstNY Albany panel 2016: How New York's school system can best serve communities of color.-StudentsFirstNY Gov. Cuomo’s 2015 education town hall at Medgar Evers College with more than 450 parents in attendance Albany, New York parent lobbying trips during legislative session.-SFNY visibility rallies and press conferences ranging from small (50 people) to large (400 people).Facilitate and maintain relationships with multiple vendors and partners in order to provide seamless communication and execution of materials for all StudentsFirstNY related events.Assist in human resource duties, which include helping Director of Operations with any Organizing department related issues, assist the Director of Organizing with hiring decisions and facilitate on boarding of new employees.

Washington D.C. Metro Area

Led seven peers to provide developmentally appropriate educational activities, with afocus on language and literacy, to young children.Coached team members by modeling developmentally appropriate practices and guiding reflection and discussion related to adult practice and children’s development.Facilitated team planning meetings and led twice weekly in-classroom activities to promote children’slanguage, literacy and social-emotional development.Coordinated team administration, including facilitating team meetings, managing notes and records,and communicating regularly with classroom teachers and the team’s site manager/supervisor.

Guayaquil Ecuador

Consulted on the internal structure of the campaign for youth outreach trying to build the first youth coalition in Ecuadorian politics.Worked with Universities to make a blueprint of youth outreach in the primary voting process the 2013 election. As a new party, we gained 20 Congressional seats, making us the largest opposition.Consulted Director and advisers on how to build a coalition using college students as a force to reach out to disadvantaged young people. They are the majority of the youth population in this country.Created manuals and advised on advertising being used to target young people to get involved in the party and in the political process for the first time. Put up the first radio advertisement in June 2012.

Bachelor Of Arts (B.A.), International Relations And Affairs

Activities and Societies: GW Chapter of Jumpstart, GW Democrats

Associate'S Degree, Geography And Cartography

Graduate Certificate, Geographic Information Science And Cartography