Finance, SaaS and FinTech Sales Account & Customer Success Manager with strong experience in customer and business development, expansion and retention.My strengths are in client and relationship management, maximization of the customer lifetime value and revenue drive whilst being highly adept in client engagement, pro-active cross-selling and opportunity development. I am outcome focused having successfully delivered a number of process improvement implementations in my career to date.I have demonstrated my versatility and adaptability by learning new industries having spent most of my career within the mortgage banking space, transferring to SaaS and then FinTech proving I am highly transferable to any industry given my skills and experience.