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John Patrick Rodriguez is listed as Sales Executive at FiberFed Communications, based in Philippines. AeroLeads shows a matched LinkedIn profile for John Patrick Rodriguez.
John Patrick Rodriguez previously worked as Freelance Graphic Designer at Self-Employed and Call Center Representative at Teletech Philippines.
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Driving profitability through strategic growth and being dynamic and resourceful and have progressive background in effective communication / IT troubleshooting/Vector Arts/ Graphic Design . To expand my experience and learning opportunities and my experience as a Sales representative/Technical support and as an Artist have developed my communication, decision making, and ability to work independently. I'm confident in my communication skills/technical skills and creativity.
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FiberFed is a Competitive alternative to Local Telephone and Cable Company's for business customers in the USThis are the services Fibrefed offers1. We can provide you Single or Redundant Dedicated Internet circuit with/without Managed Firewall Edge support.2. We can provide you a point to point within your network.3. We can provide your entire Wan.4. We can provide you a phone system and/or trunks.5. Colocation and Private Cloud services
As a Freelancer I accept commissions for vector/shirt/sticker/logo and NFT artworks , I learned how to manage my own Facebook page and run effective ads and other social media such as twitter and Instagram. I am confident with my skills especially adobe illustrator .
Philippines
Address customer’s issues via email or outbound calls● Answering product and service questions; suggestinginformation about other products and services● Maintains customer records by updating account information.● Resolves product or service problems by clarifyingthe customer's complaint; determining the cause of the problem;selecting and explaining the best solution to solve the problem;expediting correction or adjustment; following up toensure resolution.● Maintains financial accounts by processing customeradjustments. Recommends potential products or services to managementby collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzingcustomer information.
Develop more knowledge about internet structure.Enhanced my communication skillsEnhanced my Technical skillsanswer incoming customer calls and provide assistance for registration, email creation, physical line signal testing, modem/filter set-up, plus email, browser, and modem troubleshootingInteract and coordinate with other departments to resolve customer issuesDetermine further action or final completion on customer cases received.test, analyze and clear customer reported troubleEscalate customer trouble issues when appropriate
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John Patrick Rodriguez works for FiberFed Communications.
John Patrick Rodriguez is listed as Sales Executive at FiberFed Communications.
John Patrick Rodriguez is based in Philippines while working with FiberFed Communications.
John Patrick Rodriguez has worked for Fiberfed Communications, Self-Employed, Teletech Philippines, and Convergys.
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