> Supported the HSBC Innovation Banking Payments Product Team during the transitional period following HSBC’s acquisition of SVB> Collaborated with teams to facilitate the seamless provisioning of data and utilised data analytics techniques to provide valuable insights that informed decision-making during the transition process> Worked on aligning operational and billing processes to enhance efficiency and ensure consistency> Assisted in project planning activities and… Show more > Supported the HSBC Innovation Banking Payments Product Team during the transitional period following HSBC’s acquisition of SVB> Collaborated with teams to facilitate the seamless provisioning of data and utilised data analytics techniques to provide valuable insights that informed decision-making during the transition process> Worked on aligning operational and billing processes to enhance efficiency and ensure consistency> Assisted in project planning activities and charter completion to ensure milestone timelines were met> Played a key role in planning and preparing client communications to ensure a smooth transition and alignment of services> Led proposition development and roadmap creation working groups to meet the evolving needs of clients> Supported IT delivery teams to ensure the successful implementation of technology solutions Show less

DATA ANALYTICS PROGRAMME DELIVERY LEAD - (Tier 1 Bank, 1 Year):I have successfully mobilised and led geographically dispersed Agile teams consisting of over 40 data analytics, data science, AI, machine learning, engineering, and UI professionals. Together, we have created reusable data assets and machine learning models that have enabled us to deliver data-driven dashboard insights to management and the frontline bank-wide.PAYMENTS IT PROGRAMME DELIVERY LEAD - (Tier 1 Bank, 3… Show more DATA ANALYTICS PROGRAMME DELIVERY LEAD - (Tier 1 Bank, 1 Year):I have successfully mobilised and led geographically dispersed Agile teams consisting of over 40 data analytics, data science, AI, machine learning, engineering, and UI professionals. Together, we have created reusable data assets and machine learning models that have enabled us to deliver data-driven dashboard insights to management and the frontline bank-wide.PAYMENTS IT PROGRAMME DELIVERY LEAD - (Tier 1 Bank, 3 Years):As a programme manager, I was responsible for leading the regulatory IT delivery of over 100 common reusable ISO20022-compliant payment APIs, which were designed for consumption by various systems globally. I managed multiple Agile delivery Pods consisting of 40+ mixed vendor resources across different locations. To ensure success, I prioritised the book of work, identified risks, promoted team collaboration, and aligned the delivery with the overall strategy in PI Planning Sessions.As part of my role, I was accountable for the programme budget, resource planning, team management, and overall delivery. To optimise delivery, I championed improvements to Agile and engineering ways of working while ensuring compliance with the Bank's technology release governance requirements.My dedication to delivering excellent results has led to a high level of technical expertise and earned me a reputation for delivery excellence. Additionally, I established excellent senior stakeholder relationships and was regarded as a trusted advisor. These efforts led to my nomination in the Leadership Survey and Coaching Awards by my peers, which I am proud to have received. Show less

FXP Consult is a specialised consultancy firm that offers expert advice on Foreign Exchange and Payments. Our focus is on providing customised solutions to our clients that enhance their operational efficiency, minimise financial risk, and maximize revenue-generating opportunities. We take pride in our collaborative approach, working closely with our clients to understand their specific needs and develop tailored solutions that meet their unique requirements.With over 10 years of… Show more FXP Consult is a specialised consultancy firm that offers expert advice on Foreign Exchange and Payments. Our focus is on providing customised solutions to our clients that enhance their operational efficiency, minimise financial risk, and maximize revenue-generating opportunities. We take pride in our collaborative approach, working closely with our clients to understand their specific needs and develop tailored solutions that meet their unique requirements.With over 10 years of experience in the FX and International Payments industry, we bring extensive knowledge and expertise to our clients. Our consultative services cover a broad range of areas and are designed to support businesses of all sizes. We have core competencies in various areas, including IT, sales, marketing, and operational aspects of running a Payments/FX business. Our goal is to help our clients succeed by providing them with the tools and knowledge they need to navigate the complex world of foreign exchange and payments.OPERATIONS & IT:> Software Design > Business Analysis and Requirements Gathering> Technical Documentation> STP and Process Re-engineering> Payments Efficiency and SWIFT Processing> FX Liquidity ManagementBUSINESS PROCESSES:> Strategic Planning and Execution> Market Research> Competitor Analysis> Product Innovation> Product Design> MI Data InterpretationSALES MODELLING:> Product Promotion> Price Modelling> Client Segmentation> Client Retention> Online Checkout Optimisation Show less

As the Head of CFX Products, I was tasked with establishing an online Foreign Exchange and International Payments business from scratch. To achieve this, I developed and implemented a comprehensive roadmap for success that resulted in increased sales, reduced costs, and enhanced operational efficiencies across both corporate and private divisions.During my tenure, I successfully led the design, development, and launch of multiple B2B and B2C digital Foreign Exchange and International… Show more As the Head of CFX Products, I was tasked with establishing an online Foreign Exchange and International Payments business from scratch. To achieve this, I developed and implemented a comprehensive roadmap for success that resulted in increased sales, reduced costs, and enhanced operational efficiencies across both corporate and private divisions.During my tenure, I successfully led the design, development, and launch of multiple B2B and B2C digital Foreign Exchange and International Payment products in response to emerging opportunities and an ever-changing business landscape. As a result, I had direct responsibility for all aspects of the business, including product innovation, software design, product development, product life cycle management, revenue growth and sales management, user documentation, client acquisition, customer service, marketing, business analysis, and P&L management.My focus on delivering innovative solutions and driving revenue growth helped establish the business as a leader in the industry. I am proud to have played a key role in building this Fintech division from the ground up and helping the business achieve continued success in a competitive marketplace.This experience enabled me to develop core competencies in the following specific areas:> FX Trading and API Connectivity > SWIFT International Payment Processing> Card Processing/Prepaid Currency Cards> STP & Operational Efficiency> Compliance and Risk> Process Reengineering> Strategic Planning and Execution> Business Analysis> Software Design, Innovation and Launch> Agile Delivery> Product Testing> Version Release Management> Product Lifecycle Ownership> Product Promotion and Marketing> Competitor Review and Market Research > Stakeholder Management and Team Leadership > P&L Management > Revenue Growth> Pricing Modelling> B2B Sales Management Show less

As a B2B Foreign Exchange sales executive, I specialised in sales prospecting, new client acquisition, and team management. With a proven track record of hitting sales targets consistently, I am proud to have been awarded Sales Person of the Year for my outstanding performance.My expertise in the FX market enabled me to provide clients with insightful advice on managing currency risk and identifying market opportunities. I successfully built and maintained strong relationships with… Show more As a B2B Foreign Exchange sales executive, I specialised in sales prospecting, new client acquisition, and team management. With a proven track record of hitting sales targets consistently, I am proud to have been awarded Sales Person of the Year for my outstanding performance.My expertise in the FX market enabled me to provide clients with insightful advice on managing currency risk and identifying market opportunities. I successfully built and maintained strong relationships with clients, delivered exceptional customer service, and drove revenue growth for the business.In addition to my sales responsibilities, I also acquired experience in team management, providing coaching and guidance to team members to help them achieve their targets and develop their skills. Show less