Product Manager
Current> Supported the HSBC Innovation Banking Payments Product Team during the transitional period following HSBC’s acquisition of SVB> Collaborated with teams to facilitate the seamless provisioning of data and utilised data analytics techniques to provide valuable insights that informed decision-making during the transition process> Worked on aligning operational and billing processes to enhance efficiency and ensure consistency> Assisted in project planning activities and… Show more > Supported the HSBC Innovation Banking Payments Product Team during the transitional period following HSBC’s acquisition of SVB> Collaborated with teams to facilitate the seamless provisioning of data and utilised data analytics techniques to provide valuable insights that informed decision-making during the transition process> Worked on aligning operational and billing processes to enhance efficiency and ensure consistency> Assisted in project planning activities and charter completion to ensure milestone timelines were met> Played a key role in planning and preparing client communications to ensure a smooth transition and alignment of services> Led proposition development and roadmap creation working groups to meet the evolving needs of clients> Supported IT delivery teams to ensure the successful implementation of technology solutions Show less