John Paul (Jp) Tier, Phr, Shrm-Cp Email & Phone Number

Westfield, NJ, US

• Facilitate executive growth, using fundamentals of connection and chosen accountability.
• Consult and coach senior executives – facilitating commitment and belonging.
• Deliver workshops focused on human-centered leadership, achieving median Net Promoter Score of 9.67/10.0.
• Engage leaders within Fortune 500 companies, educational institutions, and government agencies to leverage their expertise, transform organizations, and build healthy partnerships.
• Post insights and thought leadership within Designed Learning blog that reinforces Flawless Consulting and Leader as Convener concepts and learning.

San Francisco, California, US

• Accelerated leadership development across a diverse workforce of 269,000 employees.
• Led program developing senior leaders (across all lines of business) in partnership with C-Suite executives. Focuses included business acumen, leadership presence, well-being, and financial acumen.
• Established social-learning communities for 30,000 managers, fostering collaboration and best-practice sharing.
• Engaged stakeholders to identify development needs, trends, and priorities – aligning learning curriculum with organization's leadership framework.
• Partnered with business leaders to define leadership capabilities – enabling effective planning for leadership movement and succession.
• Designed and led immersive workshops leveraging adult learning principles – enhancing business partnerships and cultural transformation.

New York, NY, US

• Created and implemented learning and development process improvements.
• Orchestrated executive development program resulting in 78% junior executive succession rate.
• Developed and facilitated courses in leadership, DEI, change management, and coaching across 36 stores.
• Enhanced new hire orientation, leading to an 8% annual retention improvement.
• Managed customer experience projects – improving employee-client relationships by 17% and increasing Net Promoter Scores by 21%.
• Consulted with vendor, executives, union, and associates to adopt new scheduling system for 1500+ employees – improving sales while driving HR scheduling/compensation initiatives, meeting 3-month service level agreement.

Columbus, Ohio, US

• Coached executives on assessments, networking, resumes, interviewing, and negotiating for optimal career transitions.
• Delivered targeted strategies and resources for career directions in various sectors, with an 85% placement rate.

Bs, Interior Design - Project Management

Bfa, Musical Theatre - Performance Management