Lab Manager
In this role I was responsible for overseeing day-to-day operations and QC regulatory aspects of a clinical lab performing moderate complexity CORE chemistry and high complexity molecular testing. This was a rewarding role as when I joined the company, they were not offering any in-house moderate complexity testing. Despite not having managed a lab of this type before, my experience and abilities allowed me to identify several issues to the C-suite that prevented an unsuccessful launch. Under my management and leadership, the company was ready and successfully launched in-house moderate complexity testing 3 months into my tenure. I was the primary point of contact and subject matter expert for clinicians, sales staff, and c-suite. I also served as mentor for lab personnel leading them through personnel development in their roles.I worked with the department leads and Director of Operations to improve inter-departmental communication and processes between the accessioning and lab teams improving efficiency. I also developed the first SOP for sample collection, transport and stability thereby standardizing sample collection for the company. I was told this was extremely helpful for the sales staff as they now had a clear picture of what collections devices, we approved for each test offered thereby significantly reduced sample rejection. These improvements led to the following lab achievements under my tenure as lab manager.• Lab sample throughout increased over 7-fold in 5 months.• The lab team was expanded 3-fold, and a second shift implemented.• The lab stayed within 50% of its potential maximum operating capacity allowing for continued expansion of testing.• Several new tests were validated and launched increasing the testing menu by approximately 30%.• Passed a CLIA inspection with no dings.I developed SOP’s and document tracking systems as well as metrics that allowed a remote c-suite to track lab throughput, inventory usage and progress remotely.