User Experience (UX) Leader Focused on Strategy, UX Research and Human-Computer Interaction: Expertise spans the mobile software development process, product and service life cycle with cross-platform UX in marketing research projects, concept development, user interface design, and usabilitytesting of digital products and physical retail spaces. Patently innovative accessible universaldesign for wireless device user interfaces. Skilled in planning, leading, and collaborating withdiverse product teams and external vendors, including: OEMs, testing and design firms. I work independently and collaboratively on cross-functional teams.Specialties: Next Generation Product DesignMobile Design StrategyDesign ThinkingQuantitative data analysisStatistical analysisQualitative data analysisSurvey design and analysisWorkflow and task analysisUsability testingCard sortingContextual inquiryIndividual interviews and focus groupsHeuristic evaluationsMentoring and teachingRemote moderated and unmoderated studiesStorytelling:Ask Me Anything Panel: Day in a life of a UX Researcher at NJUXPA 2022Standards in Practice: All things considered, panel at HFES 2019Uxify 2015 Invited speaker on Universal Design “All for one and one for all”.“Customer Pain Points for Blind & Low Vision Users” at 2015 Boston UXPA.Co-Authored 4 Patents at Verizon:Automatic Detection for Touch Through GlovePrecision Enabled Retail DisplayMobile Device Mode of Operation for Visually Impaired UsersContextual Assistance for Wireless ChargingAccessibility:FCC Mandates CVAAWCAG 2.1 AASections 508, 255 and 718VPATReal Time TextClosed Captioning