John Gregory Perdon Email & Phone Number

Valenzuela, NCR, PH

Taguig, National Capital Region, Philippines

• Manage website tagging and collaborate with IT teams to enhance and update existing implementations
• Develop customized tracking solutions using Google Tag Manager 360 for Google Analytics 360
• Define implementation requirements for Google Analytics and DataLayer, ensuring quality assurance, documentation, and ongoing monitoring across multiple web properties and platforms
• Conduct regression testing and user acceptance testing for web analytics during development releases
• Validate data accuracy within Google Analytics and utilize data visualization tools such as Data Studio and DOMO
• Help in the migration of Google Universal Analytics properties to GA4

Robinson's Cybergate Plaza, Brgy. Ilaya, Mandaluyong City

• Generate web metrics reports utilizing Google Analytics 360 to monitor and evaluate site performance.
• Develop visually appealing and informative Google Data Studio dashboards for comprehensive reporting.
• Manage tags, implemented events, and executed technical procedures such as script installation using Google Tag Manager.
• Conduct split testing using Google Optimize to optimize website performance and user experience.
• Analyze customer feedback and satisfaction scores using Qualtrics to gain insights into the voice of the customer.
• Utilize EPiServer Content Management System to create engaging and relevant website content.

Robinson's Cybergate Plaza, Brgy. Ilaya, Mandaluyong City

• Generate monthly web metrics reports using Webtrends, Google Analytics, and other tools to monitor and analyze site performance and key performance indicators (KPIs)
• Collaborate with a team of analysts to curate and update web content on the Emerson Network Power website
• Coordinate with product managers to ensure accurate and up-to-date website content, including digital assets such as images, documents, and software downloads
• Utilize a Content Management System and third-party tools to support digital marketing initiatives
• Assist divisional marketing teams in determining optimal placement of content on the website
• Conduct thorough audits of documents and pages to maintain quality and consistency

Brixton St., Kapitolyo, Pasig City

• Efficiently process Delivery Receipts, Consignment Forms, and Sales Invoices
• Print necessary packaging documents, including checklists and packing labels
• Organize and file inventory-related documents such as Sales Orders and Sales Invoices
• Accurately prepare and encode Stock Transfer items for all site locations
• Provide valuable support to the Inventory Coordinator in report preparation

Robinson's Equitable Tower, ADB Ave., Cor Poveda St., Ortigas Center, Pasig City

• Proficient in website designing, development, and maintenance, ensuring optimal functionality and user experience.
• Expertise in creating and distributing newsletters to effectively engage and inform customers.
• Demonstrated ability to address customer concerns promptly and effectively through chat and email, covering technical, sales, and billing inquiries.
• Skilled in creating email tickets and escalating issues to appropriate teams for swift resolution.
• Efficiently handle cancellation requests, ensuring a seamless and hassle-free process for customers.
• Diligently monitor chat queues to provide timely assistance and exceptional customer service.

Philippine Stock Exchange Center, Ortigas Center, Pasig City

• Developed comprehensive system documentation to ensure efficient and effective utilization of software solutions.
• Created and designed compelling manuals and marketing tools to enhance product visibility and drive sales.
• Successfully managed website design and maintenance, ensuring a user-friendly and visually appealing online presence.
• Implemented website content management strategies to optimize search engine rankings and attract target audiences.

Bachelor Of Science In Computer Science, Information Technology

Education record