Technical Services Specialist
CurrentInterface with Customers, Sales and Field Service Engineers to manage product and customer issues with the Mizuho OSI OrthoPedic Surgery Tables and associated accessories.
Please complete the CAPTCHA to continue
@mizuhosi.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
John Perry is listed as Technical Services Specialist at Mizuho OSI, a with 346 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at mizuhosi.com and a matched LinkedIn profile for John Perry.
John Perry previously worked as Senior Manager - Technical Support at Veritas Technologies Llc and Technical Support Manager at Veritas Inc. & Symantec Corp.. John Perry holds Biomedical Engineering Technology, Biotechnology from Devry University.
This section adds company-level context without repeating John Perry's masked contact details.
AeroLeads found 1 current-domain work email signal for John Perry. Compare company email patterns before reaching out.
A dynamic business-focused leader who is results-driven, with a personal responsibility to make a real difference to the organizations and people.Key Strengths and Skills:- Support and Service professional dedicated to Support Operations by developing, growing and contributing to support organizations and teams-
Listed skills include Storage, High Availability, Disaster Recovery, Virtualization, and 24 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Union City, Ca
Interface with Customers, Sales and Field Service Engineers to manage product and customer issues with the Mizuho OSI OrthoPedic Surgery Tables and associated accessories.
San Francisco Bay Area
Senior Technical Support Manager (Symantec & VERITAS LLC) January 2012 - September 2016• Responsible for managing teams consisting of Frontline, Advanced & Backline Support Engineers to provide “Trusted Advisor” support to Global customers on Storage Management and High Availability software in integrated Enterprise Data Centers.• Managing Support and Engineering relationships and collaborations• Coaching and Mentoring Managers and Individual contributors on tools, processes and best practices• Provide monitoring and engagement for support operations. Including Case Aging and management, Customer Hot Account issues, Escalations requiring Management intervention and Customer Satisfaction and efficiency of support• Assist in Global Development/Improvement of Team and Support processes for Case & Call Handling, Technical Escalations, New Product rollout including upskilling and Support team training plans.• Manage and assist in Company and Support project rollouts for Continuous Improvement including New CRM (Salesforce), Customer call handling (Cisco CTI/UCCE) and Knowledge Management (Inquira & Salesforce)• Assisted in coordination of OEM teams and contract renewal negotiations from a support perspective
Mountain View, Ca
Technical Support Manager (Veritas Software Inc & Symantec) October 2000 – January 2012• Provide day to day management of Frontline & Advanced support teams providing direct customer support on Storage Management and High Availability products.• Provide team leadership, mentor and grow team technically and professionally while promoting team success – Lead by example• Monitor and Identify team performance issues and formulate plans for remedial or replacement actions• Projects include Support tools advisory councils, assisting in integration of M&A support teams into overall support.
Other employees you can reach at mizuhosi.com. View company contacts for 346 employees →
Diep Tran
Colleague at Mizuho OsiFremont, California, United States
View →
PD
Priyal Doshi
Colleague at Mizuho OsiSan Francisco, California, United States
View →
JH
Jerry Hutchinson
Colleague at Mizuho OsiUnited States
View →
KB
Kevin Behrendt
Colleague at Mizuho OsiPleasanton, California, United States
View →
PA
Pedro Alejandre
Colleague at Mizuho OsiUnion City, California, United States
View →
RH
Roxanne Henry
Colleague at Mizuho OsiFremont, California, United States
View →
LN
Lindsay Neill
Colleague at Mizuho OsiUnited States
View →
KA
Kajol Anand
Colleague at Mizuho OsiSan Francisco Bay Area, United States
View →
PW
Paul Welch
Colleague at Mizuho OsiFremont, California, United States
View →
EV
Edmundo Vitocruz
Colleague at Mizuho OsiUnited States
View →
Quick answers generated from the profile data available on this page.
John Perry works for Mizuho OSI.
John Perry is listed as Technical Services Specialist at Mizuho OSI.
AeroLeads has found 1 work email signal at @mizuhosi.com for John Perry at Mizuho OSI.
John Perry is based in San Jose, California, United States while working with Mizuho OSI.
John Perry has worked for Mizuho Osi, Veritas Technologies Llc, and Veritas Inc. & Symantec Corp..
John Perry's colleagues at Mizuho OSI include Diep Tran, Priyal Doshi, Jerry Hutchinson, Kevin Behrendt, and Pedro Alejandre.
You can use AeroLeads to view verified contact signals for John Perry at Mizuho OSI, including work email, phone, and LinkedIn data when available.
John Perry holds Biomedical Engineering Technology, Biotechnology from Devry University.
John Perry is listed with skills including Storage, High Availability, Disaster Recovery, Virtualization, Solaris, Veritas, Enterprise Software, and Cluster.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the John Perry you were looking for.