John Ellis Email & Phone Number

United Kingdom

• Extended historical contracts from 12 month to 24/36/60 month terms
• Increased BoB across portfolio
• Supported Client Success team in addition to commercial duties
• Maximised ARR & NRR across existing historical clients and new accounts (approx. 50/50 split)
• Lead initial engagement from a technical sales/presales position one of which led to the biggest corporate sale in the last 5 years for D2L and the biggest sale of our Course Merchant software

• Leading the engagement and management of 50+ accounts as well as developing new business for specialist eCommerce software for the Education market.
• Handling renewals, upsells and mitigating client churn.
• Liaising with accounts team to ensure accuracy, quality and value of invoicing
• Internal logging of relevant data on various systems of a boostrapped SME
• Working with existing partner network to offer consultancy and build/maintain commercial relationships (resellers including D2L, Totara & Moodle partners)
• Expand above network by bringing on additional resellers of software – arrangement of commercial relationships

Eye, England, United Kingdom

• As per previous role along with managing relationships with resellers and demonstrating/developing new products with design and fabrication teams.
• Introduced new range of products to resellers after long period of product stagnation.Picked up marketing duties including content creation, design & promotion of new products to drive sales.
• Lead a number of RFP responses & responsible for larger sales opportunities, including sales to The London Clinic & Tottenham Hotspur Football Club.

• Brought in CRM system to organisation (historically from Excel sheet)
• Introduced to partner organisations/resellers
• Focus on product sales (verticalised support/sales)

Eye, Suffolk

• Administrative processing of customer orders (both B2B & B2C).
• Logging of quotations on excel sheet and following up on a regular basis.
• Ad-hoc technical knowledge calls with customers to diagnose and resolve issues as quickly as possible.

Bury St. Edmunds

• All aspects of sales and sales processes, including upselling and maximising profits for the dealership.
• Brand Ambassador for the manufacturer including being Nissan Accredited.
• Administrative work including checking availability, delivery times and ensuring that any preparatory work on both used and new vehicles was carried out to schedule.

Ipswich, United Kingdom

• Manage small sales team; sales performance reviews/rotas/holiday etc
• Report regularly to A.M and create ways to increase turnover
• Provide cover for other local stores
• Work with Host Store (Debenhams) to assist where requiredKey achievments:
• Increased overall sales by 125% on the previous year
• Winner within group for highest gross increase and percentage increase of Formal Hire KPI