John Ellis Email & Phone Number

Stowmarket, Gb

United Kingdom

• Extended historical contracts from 12 month to 24/36/60 month terms• Increased BoB across portfolio• Supported Client Success team in addition to commercial duties• Maximised ARR & NRR across existing historical clients and new accounts (approx. 50/50 split) • Lead initial engagement from a technical sales/presales position one of which led to the biggest corporate sale in the last 5 years for D2L and the biggest sale of our Course Merchant software

• Leading the engagement and management of 50+ accounts as well as developing new business for specialist eCommerce software for the Education market. • Handling renewals, upsells and mitigating client churn. • Liaising with accounts team to ensure accuracy, quality and value of invoicing• Internal logging of relevant data on various systems of a boostrapped SME• Working with existing partner network to offer consultancy and build/maintain commercial relationships (resellers including D2L, Totara & Moodle partners) • Expand above network by bringing on additional resellers of software – arrangement of commercial relationships

Eye, England, United Kingdom

• As per previous role along with managing relationships with resellers and demonstrating/developing new products with design and fabrication teams. • Introduced new range of products to resellers after long period of product stagnation.Picked up marketing duties including content creation, design & promotion of new products to drive sales.• Lead a number of RFP responses & responsible for larger sales opportunities, including sales to The London Clinic & Tottenham Hotspur Football Club.

• Brought in CRM system to organisation (historically from Excel sheet)• Introduced to partner organisations/resellers• Focus on product sales (verticalised support/sales)

Eye, Suffolk

• Administrative processing of customer orders (both B2B & B2C).• Logging of quotations on excel sheet and following up on a regular basis.• Ad-hoc technical knowledge calls with customers to diagnose and resolve issues as quickly as possible.

Bury St. Edmunds

• All aspects of sales and sales processes, including upselling and maximising profits for the dealership.• Brand Ambassador for the manufacturer including being Nissan Accredited.• Administrative work including checking availability, delivery times and ensuring that any preparatory work on both used and new vehicles was carried out to schedule.

Ipswich, United Kingdom

• Manage small sales team; sales performance reviews/rotas/holiday etc• Report regularly to A.M and create ways to increase turnover• Provide cover for other local stores • Work with Host Store (Debenhams) to assist where requiredKey achievments:• Increased overall sales by 125% on the previous year• Winner within group for highest gross increase and percentage increase of Formal Hire KPI