John Phan Email & Phone Number

John Phan is a Incident Response | Security Engineering at Nintendo. He is proficient in Arabic. Colleagues describe him as "I have had the great pleasure to interview John and observe his growth from an entry-level, tier-1 security analyst to a tier-2 incident response analyst. In addition to being a dedicated team player, hard-worker, and quick learner, I'm most impressed by John's passion about cyber security and his curiosity to solve complex problems. John has worked on SOAR automation to streamline workflows and reduce manual investigation processes. He has a thorough understanding of the incident response lifecycle and all stages of IR. He is not the analyst you hire to simply follow a playbook, but he will build and improve playbooks for the whole team. He is also a great mentor to his teammates and cares about the growth of others. I would recommend John to any security organization looking to hire a seasoned SOC / CIRT analyst.", "I hired John originally as an intern. John came with a lot of experience in prior internships and rebuilding a SOC at his university. Immediately John worked on a project that automated onboarding utilizing our SOAR platform that we still use today. Over the past years I have continued to see John grow and rise the ranks. John is extremely dedicated to his work and growth as an analyst. He's well on his way to something greater and any organization would be lucky to have him.", and "I have been working with John for the past 2 years on Expedia’s CSIRT team. He is a super enthusiastic and intelligent professional who was one of the shiniest rockstar on the team! Being a security analyst, John owns all the admired characters for the role: curiosity, attentions to details, passionate and never give up. His investigation/case work always set new standard for the team. In the meanwhile, John is the rare person on the team who always think out of the box and be able to capture the issues within current SOPs, raising questions and proposing thoughtful improvement solutions. Further than that, as a core member of our SOAR Dev team, he can translate the new improvements/ideas on paper into real code, implement into our SOAR tool to to really impact the whole team. Other than that, what really set John apart is his leadership and sight of big pictures at work. When he worked as the shift lead, he served as the central hub of all the cases/alerts for the entire team. We often call him the human wiki for the team, since he seems remember every case in his mind, this make him the go to person whenever who has a question for the queue. There are many times, his sharpness/awareness of the security posture helped the team get the upper hand when combat with large scale incoming phishing campaigns/malware attacks. I highly recommend John, wherever he goes I believe he will definitely be your team’s precious asset."