A successful business executive leader with a proven track record for navigating through all critical phases of the business life cycle. Results driven executive management professional with the ability to apply proven management concepts to solve real world problems.Hands-on experience in managing all major business functions including: P&L Responsibility, Strategic Planning, Six Sigma, Project Management and General Management.Possesses over 25 years of experience in the computer electronics, consumer electronics, wireless communications and the service industry. Executive management responsibilities for Toshiba include; all repair and service related activities for laptops, visual products (TVs) and mobile communication products for the U.S. and Latin America. Activities have also included responsibility for Toshiba’s Global Support Center, Advanced Technical Support, Customer Relations and Performance Management areas. Previous responsibilities at Toshiba included running Toshiba’s repair center for both the manufacturing and service organizations. Other responsibilities included; managing technical training and technical communication teams. Full-time as a Six Sigma Master Black Belt. A Certified Six Sigma Master Black Belt. Responsible for setting the strategic direction, developing strategy maps, drill-downs and Balanced Scorecards. Instrumental, as the architect, Black Belt and Master Black Belt for projects that we’re critical in Toshiba reducing millions of dollars in support cost, receiving an “A” grade and being designated as a “Readers Choice” in PC Magazine for two consecutive years and also raising Toshiba’s Better Business Bureau rating from an “F” to an “A” rating.Previously experience included responsibility for managing all service and support functions for Epson America and Microdyne Corporation. A proven leader possessing a Bachelor of Science degree in Business Management from Pepperdine University..Specialties: Six Sigma (MBB), Business Management, Vendor Management, Negotiations, Strategy Development, Service Programs, Returns Management