John Natoli Email & Phone Number

EXECUTIVE PROFILEResults oriented and accomplished leader, with 30 years experience in Department Store Retailing. Served as Team Lead of the task force responsible for defining the future vision of OMNI Channel Customer Experience throughout the Macy's enterprise. Acted as subject matter expert on numerous cross functional committees including Profitability, Promotionality and Cross Channel Fulfillment. Service minded, placing the customer in the center of all decisions. Breadth of experience includes small and large store leadership, national and regional field positions, central support and leading the company’s Flagship store. Strategic, with the ability to successfully manage multi-dimensional projects with cross-functional collaboration. AREAS OF EXPERTISE*OMNI Channel Customer Experience *Sales Management *Profit Improvement *Customer Advocate *Cross Channel Fulfillment *Training & Development *Team Building *Coaching * Employee Relations *Process Improvement *Staffing & Scheduling *New Store Openings *Inventory Control *Loss Prevention*OMNI Channel Integration *Facilities Management *Leadership *Merchandising *Logistics *Multi Unit

Listed skills include Retail Management, Stores, Retail, Loss Prevention, and 39 others.