Search Engine Optimization Intern
CurrentAs an SEO Intern at Terradotta, my goal was to improve the company’s knowledgebase by addressing critical issues in our search functionality within Zendesk. More specifically, adding new, more effective “labels” or search keywords to each of our KBs. I updated 825 articles, adding 2,364 new labels, finishing the project 35% ahead of schedule and helping ensure that our employees and clients alike can more easily find accurate information in our KBs.