Applied Agile Scrum principles to deliver Financial Planning and Analytics applications using IBM Cognos TM1 and Excel.♦ Strengthened project team productivity by conducting efficient Sprint Planning Sessions, Daily Scrums and Retrospectives. Held team members accountable to deadlines and removed blockers.♦ Improved release quality by coordinating thorough User Acceptance Tests, defining acceptance criteria and prioritizing defects for re-work.♦ Enhanced self-service education by creating comprehensive user guides, wikis and training modules, supplemented by live demos and training sessions.♦ Streamlined and simplified Production Support framework. Championed key support metrics. Reduced average ticket resolution by one full day to earn stakeholder trust.♦ Investigated complex configuration issues, applying problem-solving skills and performing root cause analysis.♦ Coached and mentored a team of four Business Analysts. Maximized team velocity by encouraging collaboration. Optimized workload and assignments using Asana.

Delivered Financial Reporting applications using IBM Cognos and Excel to facilitate Revenue and Signings analytics.♦ Collaborated with cross-functional stakeholders to write User Stories and prioritize Business Requirements.♦ Utilized Jira and Trello for Change Management.♦ Maintained application integrity by analyzing solutions for data privacy and security, then recommending critical changes.♦ Streamlined data mapping and data validation by writing and applying targeted SQL Queries.

Partnered with cross-functional stakeholders to deliver business applications for IBM Federal Services while meeting cost and schedule objectives.♦ Pioneered a Deltek Costpoint project to distribute $50M annual shared services costs across a $2B Federal program. Innovated configuration management best practices to maximize system capability. Presented at Deltek ProjectCon 2009.♦ Led Business Requirements and User Testing for Federal Contract Management System built on Deltek Vantagepoint. Presented at Deltek ProjectCon 2011.♦ Guided Business Requirements and User Testing on IBM Cognos implementation of 150 financial reports and web cubes. Crafted customized training modules to mentor end-users on key reporting objectives.♦ Spearheaded User Testing of Federal Project Forecasting model on IBM Cognos to support a $1B annual revenue business.

Performed Financial Analysis and Earned Value Management on IBM Federal Contracts.