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John Raffoul Email & Phone Number
General Manager
at
Cheval Collection Ltd.
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
General Manager
Location
Dubai, United Arab Emirates, United Arab Emirates
Who is John Raffoul? Overview
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Quick answer
John Raffoul is listed as General Manager at Cheval Collection Ltd., based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for John Raffoul.
John Raffoul previously worked as Cluster General Manager at Premier Inn and Hotel Manager ( Acting General Manager) at Mercure Hotels. John Raffoul holds Bachelor Of Technology (B.Tech.), Hospitality Administration/Management from Institute Of Science And Technology.
Company email context
Email format at Cheval Collection Ltd.
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Cheval Collection Ltd.
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Profile bio
About John Raffoul
I am a General Manager at Cheval Collection, a luxury hospitality brand with a portfolio of serviced apartments and townhouses in London and Edinburgh. I have over 20 years of experience in the hospitality industry, covering various aspects such as sales and marketing, F&B, banquets, pre-openings, renovations, and takeovers. I am also a graduate of the International Hospitality Management Program (IHMP) by AccorHotels, a prestigious certification that demonstrates my competence and excellence in managing hotels and resorts.As a General Manager, I oversee the operations and performance of the property, ensuring customer satisfaction, revenue growth, profitability, and quality standards. I lead and develop a team of professionals, fostering a culture of collaboration, innovation, and empowerment. I implement sales and marketing strategies, manage F&B operations, and build relationships with key stakeholders and partners. I was featured at Hotelier ME top 100 GMs power list 2022 and shortlisted top 10 best GM ME, I have received multiple awards and accolades for my hotels and myself. My passion is to transform businesses, create memorable experiences, and mentor others.
Listed skills include Hotels, Pre Opening, Hospitality Management, Hospitality Industry, and 27 others.
Current workplace
John Raffoul's current company
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10 roles
John Raffoul work experience
A career timeline built from the work history available for this profile.
General Manager
Current
Nov 2023 - Present
Cluster General Manager
Named top 101 most influential Hoteliers in the region, Hotelier Middle East “The General Manager Power list 2023“Best General Manager Midscale Hotel” award shortlisted candidate (Top 10 Midscale GMs ME), Hotelier Middle East Award 2023Selected by Hotelier Middle East for “2022 The General Manager Power 100 list” the very best GMs in the ME” Manage Premier.
Sep 2018 - Nov 2023
Hotel Manager ( Acting General Manager)
Accor IHPM program winning team 2016/2017 promotion.In charge of the operation and re branding of the largest Mercure in the world ( 607 hotel apartments in addition to refurb project of 408 hotel suites, 8 meetings rooms, sports bar and international restaurant)Manage owning company and Accor relationshipsParticipated in ATM, WTM, ITB and IMEX events.
Mar 2017 - Jul 2018
Director Of Sales And Marketing
Assessed and restructured the Sales & Marketing department.Achieved 9.9 /10 overall employees’ satisfaction survey.Improved STR figures drastically.Attended BRM and revenue meetings with ownership and Accor Head Office.Achieved 3 separate “World Travel Awards” and a shortlist for Best Renovated Hotel & Residences by "The Hotel Awards”.Actively.
Apr 2015 - Feb 2017
Director Of Sales Corporate & Mice
Fourth pre-opening experience.Secured MICE business from local and international markets.Planned corporate sales team action strategies for the resort and residences.Analyzed market changes and implemented actions as needed.Assisted on budget and marketing plans.Prepared quarterly action plans in conjunction with the sales team.Handled RFP accounts with.
Apr 2013 - Mar 2015
Assistant Director Of Sales
Third pre-opening experience.Looked after all sales markets and handled the sales team on a daily basis.Attended “World of Accor” in London.Prepared business plans, marketing packages, revenue analysis and action plans.Looked after clients’ relationships, site inspections, FAM trips.Developed prospect accounts and followed up on RFP accounts.Handled VIP.
May 2010 - Mar 2013
Sales Manager
Generated leads from the Dubai market and increased revenue.Covered all corporate segments with an emphasis on long term and MICE businesses.
May 2009 - Mar 2010
Sales Manager
Second pre-opening experience.Held 4 positions. Joined as Receptionist, promoted to Front Desk Supervisor, followed by Cluster Sales Executive and ultimately Sales ManagerAwarded “Best Sales and Catering Team for the Hotels in the Middle East”.Proud recipient of the Silver Level Achiever “Marriott Golden Opportunities” and the “President Award”.Responsible.
Jan 2005 - Mar 2009
Receptionist
First pre-opening experience.Nominated twice “Employee of the Month”.Moved to Dubai to be part of another pre-opening team.
Oct 2003 - Nov 2004
1 education record
John Raffoul education
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Institute Of Science And Technology
FAQ
Frequently asked questions about John Raffoul
Quick answers generated from the profile data available on this page.
What company does John Raffoul work for?
John Raffoul works for Cheval Collection Ltd..
What is John Raffoul's role at Cheval Collection Ltd.?
John Raffoul is listed as General Manager at Cheval Collection Ltd..
Where is John Raffoul based?
John Raffoul is based in Dubai, United Arab Emirates, United Arab Emirates while working with Cheval Collection Ltd..
What companies has John Raffoul worked for?
John Raffoul has worked for Cheval Collection Ltd., Premier Inn, Mercure Hotels, Accor Group,Pullman Dubai Creek City Centre Hotel & Residences, and Accor Group,Sofitel Dubai The Palm Resort & Spa.
How can I contact John Raffoul?
You can use AeroLeads to view verified contact signals for John Raffoul at Cheval Collection Ltd., including work email, phone, and LinkedIn data when available.
What schools did John Raffoul attend?
John Raffoul holds Bachelor Of Technology (B.Tech.), Hospitality Administration/Management from Institute Of Science And Technology.
What skills is John Raffoul known for?
John Raffoul is listed with skills including Hotels, Pre Opening, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Hotel Management, and Front Office.
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