“A pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.Never, never, never give up.” Sir Winston ChurchillHealthcare operations executive with wide experience leading multi-specialty medical practices within multi-facility healthcare systems, and behavioral health organizations. Record of transforming underperforming operations while improving financial health and patient outcomes. Mission-driven, able to create strategies and roadmaps to deliver mission goals and apply KPIs to ensure progress. Maximize profitability, implement sustainable policies and lead successful response to accreditation reviews.Builds supportive culture oriented toward successful patient outcomes, financial health, and employee success. Open-door, enabling, and mentoring management style that promotes employee pride, engagement, work quality, and productivity.Forms friendly physician partnerships and close relationships with clinical staff. Builds positive relationships with external stakeholders, community groups, and government agencies. Holds a particular interest in bringing healthcare to underprivileged.Major Achievements• Led turnaround of large, health-system-owned, medical group by reducing loss per physician while also increasing provider numbers and practice locations. • Transformed EMS Transportation Department employee satisfaction scores through team building and by increasing authority of Lead Paramedics.• Grew recovery center capacity from 62 beds, 2 Sober-Living Houses and 1 IOP program to 91 beds, 5 Sober Living Houses and 3 IOP programs while increasing patient satisfaction. • Increased treatment center's average monthly net income through major culture change and by gaining employee support for new growth plan.• Elected to three 2-year terms representing the Florida Region at Narcotics Anonymous World Service Conference.