Retired
Current
Aug 2023 - Present
AeroLeads people directory · profile
John Binkley Email & Phone Number
Retired
at
Bank of America
1 work email found
@bankofamerica.com
3 phones found area 980, 800, and 866
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is John Binkley? Overview
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Quick answer
John Binkley is listed as Retired at Bank of America, based in Mckinney, Texas, United States. AeroLeads shows a work email signal at bankofamerica.com, phone signal with area code 980, 800, 866, and a matched LinkedIn profile for John Binkley.
John Binkley previously worked as Vice President Of Global Technology and Operations at Bank Of America and Assistant Vice President/Incident Manager of Global Data Networks and Operations at Bank Of America. John Binkley studied at Canada College.
Company email context
Email format at Bank of America
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{first}.{last}@bankofamerica.com
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AeroLeads found 1 current-domain work email signal for John Binkley. Compare company email patterns before reaching out.
Profile bio
About John Binkley
OPERATIONS MANAGER Professional operations manager with 25+ years experience. Expertise in end-user technical support, management of tech support escalation tiers, and customer relations. Proven ability to manage rapidly changing hardware / software technologies and new product environments. Demonstrated skill in IT project management, new product testing and validation, and process and procedure development and implementation. Call Center management, Root cause analysis. Customer Relations Specialist/ Incident ManagementCAREER ACHIEVEMENTS• Advanced to manage 29 senior engineers in a national technical support center charged with handling tickets escalated to Tier 3 level and a senior field operations manager with 4 senior field technicians. • Initiated and organized hundreds of major installations and product upgrades, in consultation with each customer’s management team, for universities and government entities ranging in size up to Microsoft, the United Nations, Wachovia, IBM, Monsanto, NASA, University of Massachusetts, the State of Texas, and the City of Phoenix. • Developed long-term relationships spanning many years by maintaining regular contact with key management personnel to support their interests in Aastra’s products and services.• Managed technical staff at the forefront of the testing and validation of all new products and directly interfaced with R&D on resolving interoperability and validation of all new product launches.• Directed numerous systems interoperability validations with third party product partners, • Led major integration of technical support for Ericsson’s enterprise communications division customer base after acquisition, and developed a plan to comprehensively cross-train all technicians from both companies.Specialties: Implementation Call Center ManagementOperations Management Systems Installation TelecommunicationsProduct Management
Listed skills include Telecommunications, Integration, Call Centers, Troubleshooting, and 41 others.
Current workplace
John Binkley's current company
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10 roles
John Binkley work experience
A career timeline built from the work history available for this profile.
Vice President Of Global Technology And Operations
Assistant Vice President/Incident Manager Of Global Data Networks And Operations
- Global Network & Infrastructure Solutions Situation Management/ Incident ManagementTelecom/Network AnalysisVendor Management
- Provide technical direction and coordination Change Control and change management Problem/RCA managementManaging and directing global high priority service engagements and change management.Escalations of Bank of.
- Key player in network engineering post mortem meetings working with the Problem Management team to drive technical teams to define root cause analysis.
- Oversees information dissemination of Major Incidents to internal teams.
- Liaison with Technical Services, Product Support and Development Teams to ensure swift resolution of all network incidents.
- Verifies the detection, reporting, initial problem support and prioritization of all incidents are effectively and consistently applied.
Retired
Aug 2013 - Aug 2023
Consultant Call Center Operations/Technical Support
Strategic Consulting, including Call Center operations and Technical Support development and strategic direction.
Sep 2012 - Jun 2013
Director Of Technical Support And Operations
AASTRA USA, Inc.; Dallas, Texas 2005 – 2011 Director of Technical SupportAastra is a global leader in providing enterprise communications equipment and applications. Joined Aastra as part of its acquisition of EADS Telecom, North America and was soon thereafter promoted to report to the VP of Operations as Director of Technical Support over 29 Tier 1 and.
Jan 2005 - Aug 2012
Manager Technical Support
Eads Telecom/Intecom
Manager, Technical Support EADS Telecom Public Company; Telecommunications industry 2001 to 2005Manager, Technical Support (2003 – 2005)Supervisor, Technical Support (2001 – 2003)Became a part of EADS when it acquired Intecom. Began in 2001 as Supervisor, Technical Support and was promoted to manager in 2003. EADS designed and delivered innovative.
Nov 2001 - Nov 2005
Support Supervisor
Managed global technical support center along with the escalated technical support organization.Directed operations organization.Selected AccomplishmentsAdvanced to manage 29 technicians in national technical support center charged with handling tickets escalated to Tier 3 level and a senior field operations manager with 4 senior field technicians..
Jan 2001 - Jan 2003
Senior Support Engineer
Provided onsite support for customer voice and data networks.Selected AccomplishmentsPromoted to area support engineer and provided escalated support for onsite technicians.
Jan 1986 - Jan 2001
Senior System Support Techinician
Intecom
Public Company, Telecommunications industry 1986 to 2001Senior Systems Support Technician (1996 – 2001)Systems Support Technician (1993 – 1996)Senior Field Technician (1986 – 1993)Intecom, founded in 1979, was a world leader in enterprise and call center telephony products. Joined Intecom as a Senior Field Technician in Sacramento, California doing site.
Feb 1986 - May 2001
3 education records
John Binkley education
Education record
Canada College
Education record
San Carlos High
Education record
University Of Denver
FAQ
Frequently asked questions about John Binkley
Quick answers generated from the profile data available on this page.
What company does John Binkley work for?
John Binkley works for Bank of America.
What is John Binkley's role at Bank of America?
John Binkley is listed as Retired at Bank of America.
What is John Binkley's email address?
AeroLeads has found 1 work email signal at @bankofamerica.com for John Binkley at Bank of America.
What is John Binkley's phone number?
AeroLeads has found 3 phone signal(s) with area code 980, 800, 866 for John Binkley at Bank of America.
Where is John Binkley based?
John Binkley is based in Mckinney, Texas, United States while working with Bank of America.
What companies has John Binkley worked for?
John Binkley has worked for Bank Of America, Avaya, Aastra/Mitel, Eads Telecom/Intecom, and Aastra.
How can I contact John Binkley?
You can use AeroLeads to view verified contact signals for John Binkley at Bank of America, including work email, phone, and LinkedIn data when available.
What schools did John Binkley attend?
John Binkley studied at Canada College.
What skills is John Binkley known for?
John Binkley is listed with skills including Telecommunications, Integration, Call Centers, Troubleshooting, Training, Management, Networking, and Voip.
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