• Responsible for most of the John Deere locations• Managing a pipeline of 50+ current projects for multiple customers• Internal Power-User for Salesforce• Create competitive quotes by negotiating internally and utilizing customer feedback• Collaborate with Planning to reduce inventory and ensure product availability through accurate forecasting• Develop and grow key accounts by creating relationships with Purchasing and Engineering contacts• Manage multi-year project timelines to provide sample and production part delivery on schedule

• Grew and developed sales each year with double-digit percent increases••• 2017 - Sales grew 26% from 2016••• 2017 - OEM Sales' first year surpassing Bus Exhaust Sales in company history • Brought on more than 10 new OEM-direct accounts• Created quotes for intake, coolant and exhaust tube assemblies based on blueprints• Worked with Design Engineers to solve quality and manufacturability problems• Introduced powder coated products and strategically sourced suppliers for sub-components• Adjusted pricing strategies to maintain and increase sales during changing markets• Developed strategic pricing spreadsheet to drive accuracy, consistency and repeatability• Improved departmental procedures for OEM Sales• Quickly and effectively handled customer complaints and warranty repair issues

• Supported start-up of new sprayer line by managing temporary deviations and quality notes • Acted as Paint Quality Engineer during co-worker’s leave of absence• Lead weekly Quality meetings with inspectors and production employees• Provided floor support for containment and management of quality issues• Supported Continuous Improvement and mistake-proofing efforts through regular CI projects• Collaborated with inspectors during audit process and performed RCAs (Root Cause Analysis)• Created Emergency Quality Alerts and worked with operators when issues arose

• Manage a large queue of annuities while staying within stringent departmental deadlines • Report and receive cost basis from exchange companies according to applicable tax laws• Cooperate with the Tax Department to recognize and update incorrect basis • Research cost basis values on annuity contracts• Provide basis amounts to agents and customers per service requests

Loan Document Specialist• Managed a pipeline of up to 150 loans while meeting strict deadlines• Performed phone-based customer service in a fast-paced environment• Safely handled sensitive customer data and documents according to privacy procedures• Responsible for performing a variety of loan duties on moderately complex HARP loans• Processed loans according to policies and procedures specific to Freddie Mac and Fannie Mae • Acted as liaison between customers and 3rd party title, subordination and insurance companiesOperations Processor• Reviewed, applied, researched and maintained FNMA/FHLMC default loan disbursement files• Designed and implemented a system for organizing backup loan documents• Prepared and submitted documents, data and records according to government regulations• Used problem-solving skills to correctly apply unidentified funds• Performed multiple tasks simultaneously while keeping a strong attention to detail

 Built, soldered, and tested M46 Pressure Control Pilots Solder certified with hundreds of hours of production soldering and brazing Trained over 15 employees according to the Standard Work documents Reviewed and updated processes for two assembly lines Lead the PCP team when Cell Experts weren’t available