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Experienced General Manager with a demonstrated history of working in the automotive industry. Strong track record of teamwork and leadership. Skilled in Negotiation, Business Planning, Operations Management, Coaching, and Employee Development.
Fix Auto Usa
View- Website:
- fixautousa.com
- Employees:
- 266
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General ManagerFix Auto Usa Dec 2015 - PresentGreater San Diego Area
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General ManagerCaliber Collision Centers May 2012 - Aug 2015San Diego, California· Managed team of 32 professionals, developing 20% for positions of greater responsibility.· Increased profits 12% by developing, initiating, and managing an aggressive new production model focusing on reduced cycle time and expense control.· Achieved a top quartile ranking nationally through key account management and overall customer satisfaction.· Created and executed short and long-term customized comprehensive operational strategies to exceed company goals and increase productivity by 20% year over year.· Tracked and evaluated staff performance, and handled all promotions and terminations. -
Director Of Business DevelopmentCaliber Collision Centers Jun 2010 - May 2012Nationally· Headed budget forecasting, goal setting and performance reporting for Key client accounts.· Delivered performance updates, quarterly business reviews and planning meetings.· Identified strategic partnerships and gathered market information to gain a competitive advantage.· Analyzed client requirements, created business plans and drove strategy development.
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Division ManagerFarmers Insurance Jan 2000 - May 2010California• Promoted from Zone Manager – California, and Regional Physical Damage Claims Manager – San Diego.• Reengineered claim function into new organizational design, enabling more effective and efficient claims-handling, and the establishment of new goals, including benchmarks and monitors.• Played key role as member of senior management team overseeing operating performance and leadership of claim professionals in 48 states, with more than 250 employees, 35,000 pending claims, $40+ million in salary and operating expenses, and $850 million annually in claim payments.• Developed and implemented claim organization’s MSO program, resulting in the creation of a new, national level department focusing on maximizing TQM and minimalizing LAE.• Designed and implemented new “consultant” training and mentoring program, optimizing our ability to influence vendor performance.• Collaborated with external vendors to develop new metric reporting guidelines. • Spearheaded enhancements in efficiency and developed more cost-effective process by leading changes in the field claims handling processes, specialty segmentation and centralization resulting in a 50% increase in efficiency and a 35% reduction in staffing requirements. -
General ManagerAll American Paint & Body, Inc. Jan 1999 - Jan 2000Greater San Diego Area· Formulated a comprehensive business plan complete with clear and actionable goals and targets resulting in revenue growth of 25%.· Built a new, innovative production processes from scratch for a cutting-edge collision repair product.· Managed team of 34 of professionals including salaried service advisers, technicians and administrative personnel. -
Claims SupervisorFarmers Insurance Apr 1994 - Jan 1999Southern California· Directed claims representatives in the bodily injury, homeowners and auto physical damage departments.· Established case review schedules, set reserves, reviewed files for regulatory compliance and payment accuracy.· Grew connections with local fraud bureaus, district attorneys' offices and professional associations.
John Resko, Cpcu Skills
John Resko, Cpcu Education Details
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Political Science / Business Administration
Frequently Asked Questions about John Resko, Cpcu
What company does John Resko, Cpcu work for?
John Resko, Cpcu works for Fix Auto Usa
What is John Resko, Cpcu's role at the current company?
John Resko, Cpcu's current role is Regional Manager, Operations Manager.
What is John Resko, Cpcu's email address?
John Resko, Cpcu's email address is jo****@****nce.com
What is John Resko, Cpcu's direct phone number?
John Resko, Cpcu's direct phone number is +185843*****
What schools did John Resko, Cpcu attend?
John Resko, Cpcu attended University Of San Diego.
What are some of John Resko, Cpcu's interests?
John Resko, Cpcu has interest in Animal Welfare, Children, Education, Science And Technology.
What skills is John Resko, Cpcu known for?
John Resko, Cpcu has skills like Customer Satisfaction, Team Building, Customer Retention, New Business Development, Customer Service, Automotive, Process Improvement, Operations Management, Management, Sales, Leadership, Vehicles.
Who are John Resko, Cpcu's colleagues?
John Resko, Cpcu's colleagues are Vince Diaz, David Smrekar, Carol Glanz, Justin Lenart, Joseph Kirby, Christophe Bligait, Jesse Hord.
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