Growth Inc. continues to build its reputation on customer service, innovation and speed of delivery. Having the unique expertise to diagnose and solve problems quickly with viable alternative solutions to any challenge is the core skill I bring to my role as Co-Owner and head of the operations side of the business.My responsibilities are focused on designing and implementing strategies, plans and procedures. I set comprehensive goals for performance and growth. I create and drive process. If there are project issues, I make sure they are fixed – even if we have to invent solutions to take care of them. I also oversee the daily operations of the company, including handling the finance, accounting and purchasing functions; working with management and team leads; super-vise HR, and interact with our suppliers, vendors and service providers.The Growth Inc. production and fulfillment teams are excellent at what they do. My focus is on making sure they have what they need to take care of our customers. We are a process-driven production organization, so ensuring a seamless work process is very important to me. Because every job is unique in its own way, all my teams are required to have a process in place for each project to make sure it’s completed accurately and on-time. We built our reputation on the extraordinary speed of our service, but that would be meaning-less if it came at the expense of quality. I’m proud to say we bring both to our clients; that’s our contribution to this business.