John Ringelmann Email & Phone Number

San Francisco Bay Area

Responsible for commuter, enterprise and charter services throughout San Francisco and the Bay Area. Driver training, customer liaison, route improvement. Awards: Chariot 3rd Quarter 2018 Champion Employee Award.

San Francisco Bay Area

As a contract consultant for a recent startup in the sports analytics industry, I authored multiple procedural documents for customers, at various entry levels, to easily understand the signup process and setup of their accounts. As a data analyst I produced multiple customer facing reports for the several private beta organizations involved in the startup. These reports helped coaches and athletes understand their progression in training and post game performance. As a beta user, I’ve provided detailed comments for management and the web developer to help improve the online user experience.

San Francisco, Ca

Led pre-sales, implementation, and data analysis support for SaaS trucking intelligence product integrated with Electronic Control Module (ECM) data, GPS technology, and driver performance data to optimize fleet performance. Supported key customer personnel and stakeholders in multiple locations directly; routinely managed 12 to 15 accounts simultaneously with 5 to 1000+ fleet vehicles. Oversaw vendor relationships.• Partnered with Sales and customer stakeholders to develop estimates, proposals, scopes, change management and user adoption plans, and processes to track key delivery metrics.• Collaborated with internal cross-functional teams (Product Engineering, Sales, Support) and technical resources from client teams, including external vendors, to implement and deliver applications on schedule and within budget.• Directed meetings, training sessions, and conference calls; identified, managed, and resolved technical challenges throughout deployment process and developed recommendations for customer end-users.• Led customer training support using many training tools, including online videos and WebEX for training

San Francisco, Ca

Oversaw telecommunication audits, sales assistance, analysis, and production of reports; took charge of office technology upgrades and management; designed and implemented company databases, maintained company website, and procured / installed LAN, telephone, and email systems. • Responsible for all aspects of telecommunication audits including sales assistance, analysis and production of final findings reports to clients, resulting in over $5 million in savings and credits.• Designed and implemented company databases which included client correspondence tracking, audit finding tracking, sales/commission tracking and consulting time tracking.• Supported business development by managing the company website and developing marketing materials.• Established and maintained working relationship with multiple telecommunication carrier sales and support executives to maintain the flow of data needed to satisfy each audit finding.• Managed procurement and installation of LAN, telephone and email systems.

Associate'S Degree, Electrical Engineering Technology

Studies include the design, diagnosis, and repair of highly technical and sophisticated electronic devices and systems. Graduated.

Associate'S Degree, Electrical Construction And Maintenance

Studies included DC and AC electrical theory and construction wiring installation practices with an in-depth study of residential.