John Rivera Aviles Email and Phone Number
Experienced Sales Specialist with a demonstrated history of working in the retail industry. Skilled in Human Resources, Sales, Leadership, Bilingual Communications, and Microsoft Office. Strong sales professional with a Bachelor of Business Administration - BBA focused in Human Resources Management/Personnel Administration, General from Universidad de Puerto Rico.
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Foh DirectorChick-Fil-A RestaurantsIsabela, Puerto Rico -
Director Of OperationsChick-Fil-A Restaurants May 2024 - PresentHatillo, Puerto Rico -
Assistant DirectorChick-Fil-A Restaurants Mar 2023 - May 2024Hatillo, Puerto Rico• Review reports using CFA home tools like Analytics Hub to analyze restaurant metrics such as speed of service (SOS), transactions amount and check average.• Successfully assisted our Directors and Operator to establish new operation methods in DT such as “Own Your Order” with Drive-Thru Consultant Team guidance.• Ensure all department equipment and restaurant assets are in good working order doing such as POS, Evertec & KPS etc.• Communicate priorities, vision and goals to team members such as SOS, transactions per hour goals for any time period and sales suggested orders. • Ensure operational checklists are up to date and completed on a daily, weekly, and monthly basis. • Coach, develop and encourage Team Members in a way that builds upon Chick Fil A culture of “Winning hearts every day.”• Ensure quality of food is maintained to Chick-fil-A’s standards for example, temperature and avoid danger zone temperature, correct label on food containers with accurate date, rotation in Walking Cooler and freezer etc. • Coach Team members to demonstrate Core 4 Values such as Fast and accurate Service and Genuine hospitality.• Crossed trained in BOH & FOH and able to complete and teach task such as Cashier Settlements and Close Inform, Creating Food Orders on Inform and entering waste on system etc. • Assist BOH Director in placing food orders and maintaining our food cost according to our goals. • As Team effort we have been able to make a more efficient DT operation, for example we constantly improved our SOS and accuracy month by month.• Effectively complete 1 on 1 sessions with Team Members to motivate them and to provide them feedback. • Led Team Members to gain interest in their personal and professional growth providing resources such as podcasts, books and feedback in 1-1 conversations. -
Ia Applicant Services Program SpecialistFema Apr 2021 - May 2024Puerto Rico -
Senior Human Resources AssistantPratt & Whitney Dec 2021 - Feb 2023Aguadilla, Puerto Rico -
Sales LeadJourneys Jun 2018 - Apr 2021Puerto Rico -
EnumeratorU.S. Census Bureau Mar 2020 - Jun 2020Puerto Rico -
Sales SpecialistAeropostale Apr 2017 - 2019Puerto Rico
John Rivera Aviles Education Details
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Human Resources Management And Services
Frequently Asked Questions about John Rivera Aviles
What company does John Rivera Aviles work for?
John Rivera Aviles works for Chick-Fil-A Restaurants
What is John Rivera Aviles's role at the current company?
John Rivera Aviles's current role is FOH Director.
What schools did John Rivera Aviles attend?
John Rivera Aviles attended Universidad De Puerto Rico.
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