John Llewellyn Email and Phone Number
Washington, DC, US
John Llewellyn's Location
Washington DC-Baltimore Area, United States, United States
John Llewellyn's Contact Details
John Llewellyn work email
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John Llewellyn personal email
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John Llewellyn phone numbers
About John Llewellyn
I have worked successfully in technology my entire career, managing staff, consulting and directing infrastructure strategies, working as a part of leadership to set policy, and directing the integration and implementation of systems for a variety of high profile and national organizations, small and large, for-profit and not-for-profit. I have been responsible for facilitating and directing the design, development, and administration of digital infrastructure strategies and implementations necessary to optimize and secure the optimal functionality of digital platforms, applications, and services across the organization.My roles have required an abundance of collaboration across the organization's leadership in an effort to transition to a new technology vision that includes bringing their systems up to industry standard by assessing current platforms, introducing more efficient and better technologies, creating technology protocols and processes to enhance the organization's efficiency. In addition, I have been responsible for directing implementation partners, and collaborating with other IT and technology professionals to lead the charge to make organizations more competitive and efficient leaders in technology.There is always much work to do. I welcome the shifting daily challenges that my position and organization provide. It allows me to be a part of fundamental change with a team that sets direction and impacts its service in a solid and direct manner.
John Llewellyn Work Experience Details
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Senior Product Manager, Network Platform - SalesforceNprWashington, Dc, Us -
Lead Information Technology SpecialistSmithsonian Institution Jun 2024 - PresentWashington, Dc, UsDigital Systems Manager serving as a key member of the Advancement Technology Services team helping to transform Smithsonian digital constituent engagement and fundraising approach and working with the Systems Management and Constituent Engagement teams to develop and support high-quality, secure systems and connected digital solutions. -
Senior Salesforce Data AnalystReporters Committee For Freedom Of The Press Jul 2023 - Jun 2024Washington, Dc, UsResponsible for managing RCFP’s Salesforce platform managing product development, performing maintenance, implementing security protocols, managing system releases, automating processes, and providing user support and training. Overseeing data analytics strategies, establishing metrics and outcomes to measure program success, creating dashboards and visualizations, and auditing data integrity. Major Duties and Responsibilities* Manage and maintain the Salesforce ecosystem (Sales Cloud, Service Cloud, and Marketing Cloud Engagement) performing platform maintenance, implementing security protocols, and managing users.* Manage releases for Salesforce, NPSP, and integrated apps implementing strategic configurations.* Manage and support the integration of Salesforce with other tools including Marketing Cloud Engagement, iATS, QuickBooks, Box, and SharePoint.* Lead and manage technical support for Salesforce platform providing support to Salesforce users across departments (help desk, tutorials, documentation, etc.).* Define and track key metrics to define measurable outcomes for programs.* Develop dashboards and visualizations for outreach, publicity, and donor relations. -
Senior Product Manager, Network Platform - SalesforceNpr Oct 2022 - Jun 2023Washington, Dc, UsResponsible for leading research, discovery, prioritization, and roadmap process for features and functionality connecting experiences across business and audience functions, leveraging and extendng the Salesforce platform ecosystem at NPR.Major Duties and Responsibilities* Created cross-platform technical services Scrum team of developers, admins, business analysts, and subject matter expeerts, for Salesforce platform to fill long-term void significantly decreasing time to resolution (43%), project research and analysis, and collaborating on reaching long-standing goals.* Manage all aspects of Scrum team, including daily stand-up meetings, ticket grooming, and related Scrum ceremonies.* Collaborate with digital leadership to establish priorities for meeting Member Station and business needs.* Develop overall product plan and iterative roadmap for Salesforce platform and Studio (a Salesforce Experience Cloud digital workspace for NPR's network of Member Station staff) and related platform services.* Understand multi-level customer and end-user needs and analyze functional processes that connect NPR staff, Member Station, business partners, and audience experiences.* Iterate with design and insights teams on usability studies, research and market analysis to integrate product requirements into platform roadmap to drive successful outcomes.* Streamline cross-team workflows and processes, both inside and outside Product and Design. * Facilitate inter-divisional and NPR-station collaboration on technical products.* Collaborate on architecture discussions to provide solutions to system integrations and product development.* Research, implement, and manage third party implementations to extend value of platform.
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Product Manager, Salesforce - PlatformNpr Dec 2021 - Oct 2022Washington, Dc, Us
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Senior Business Analyst/Salesforce AdministratorUncf Aug 2018 - Nov 2021Dc, Washington, UsProvide strategic and tactical technical solutions and support, and serve as thought leader streamlining technical business processes, developing forward-thinking system strategies that promote increased efficiency and productivity on multiple levels. Effectively translate and implement strategic initiatives and solutions in Salesforce and related systems, providing key business insights related to system implementation, design, development, analysis, QA, data conversion/migration, integration, and documentation support.Major Duties and Responsibilities* Successfully directed and supported transition from Salesforce Classic platform to Salesforce Lightning Experience platform for 80 internal users and more than 5,000 Salesforce Community users.* Supported Salesforce/Blackbaud integration, saved more than $35,000 in implementation costs.* Direct and support maintenance and development of Salesforce constituent database, partner, and customer communities to maintain efficiency, data governance, integrity, and security.* Developed alumni Salesforce communities (development is ongoing), working with individual scholarship programs to professional development resources, including job and opportunity boards, mentoring functions, and related resources. * Provided subject matter expertise to organization C-suite team on data integration model connecting Salesforce platform and related external systems.* Responsible for developing and authoring Salesforce implementation requirements and statements of work.* Collaborate and manage relationships with business users throughout organization to identify opportunities for improved processes and utilize digital systems effectively.* Develop new and manage current vendor relationships related to administration and development of Salesforce, Informatica, and related systems.* Developed and managed Train the Trainer support program to reduce internal support tickets and increase Salesforce platform adoption. -
Senior Director Of Interactive ManagementAmerican Constitution Society 2016 - 2018Washington, District Of Columbia, UsResponsible for directing the development and implementation of digital infrastructure strategies and platforms necessary to optimize and secure the optimal functionality of digital systems, applications, and services supporting ACS staff and management of 200+ member chapters. Direct oversight of ACS's online constituent management system and website technologies, including directing administration, training, development, and support of Salesforce eCRM, LeadRocket e-marketing platform, ACS Amazon Web Services, and Drupal content management system to support fundraising, communications, programmatic, human resource, and membership functions. Major Duties and Responsibilities* Facilitate the development, implementation, and administration of the ACS Digital Infrastructure Strategy;* Direct and support the maintenance of constituent database to maintain data integrity and security;* Maintain technical standards with regard to systems and web development;* Direct and support the maintenance of website infrastructure, including Amazon Web Services and Drupal content management system, to secure and maintain the organization's efficient web presence;* Managing vendor relationships, including Salesforce representatives, Salesforce implementation partners, and web developments firms related to project management, contract negotiations, and customer service;* Work with internal clients to support eCRM and website functions and strategies, including system training and maintaining updated user documentation and knowledge-base; * Support online fundraising, engagement, and communication initiatives and strategies for various departments;* Keep current with emerging development, online, and web technologies. -
Senior Director, Digital InfrastructureUnited Nations Foundation 2015 - 2016Washington, Dc, UsResponsible for facilitating and directing the design, development, and administration of digital infrastructure strategies and implementations necessary to optimize and secure the optimal functionality of digital platforms, applications, and services across multiple UNF campaigns and initiatives. This includes direct oversight of UNF’s online constituent database, Luminate Online, responsible for directing administration, support and maintenance of Raiser’s Edge database, working as the UNF Tech Tools asset manager and facilitating the Tech Tools review process, and directing Salesforce administration, implementation, and development. Major Duties and Responsibilities* Support the integration between the online and offline fundraising and engagement systems (including Luminate Online, RE, and Salesforce);* Facilitate the development, implementation, and administration of the UNF Digital Infrastructure Strategy, * Maintain UNF’s tech tools inventory and review process as Tech Tools Asset Manager, including providing support for web development and tech tools contract review and development;* Conduct monthly “audits” of web pages to ensure accuracy including links, acknowledgement letters, and donation forms are up to date;* Support UNF fiduciaries and online transactions, including building and managing donation forms* Direct and support the maintenance of constituent databases to maintain data integirty;* Work with internal clients (campaigns, initiatives, program teams) to update website functions and strategies as needed including email to constituents; * Support online fundraising initiatives and strategies for various departments;* Meet regularly with online team (and internal customers as necessary) to discuss ongoing online needs and strategies;* Support internal web development projects and applications;* Maintain technical standards with regard to web development;* Keep current with emerging development, online, and web technologies. -
Director, Digital InfrastructureUnited Nations Foundation 2013 - 2015Washington, Dc, UsResponsible for facilitating and directing the design, development, and administration of digital infrastructure strategies and implementations necessary to optimize and secure the optimal functionality of digital platforms, applications, and services across multiple UNF campaigns and initiatives. This includes direct oversight of UNF’s online constituent database, Luminate Online, responsible for directing administration, support and maintenance of Raiser’s Edge database, working as the UNF Tech Tools asset manager and facilitating the Tech Tools review process, and directing Salesforce administration, implementation, and development.
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Internet Marketing ManagerPhysicians Committee For Responsible Medicine 2006 - 2013Washington, Dc, UsResponsible for full charge oversight of online marketing, advocacy, and fundraising initiatives reaching more than 600,000 constituents and generating more than $900,000 in revenue for a grassroots/campaigning organization. Primary responsibilities were implementation and analyzing online and cross-platform fundraising and marketing campaigns, prospect cultivation, and advocacy campaigns with the objectives of increasing the overall level of online donations (and enhancing direct mail campaigns) and constituent engagement. An additional priority was developing and directing e-Commerce activities for the sales and distribution of PCRM printed materials. -
Marketing ManagerPc System Inc. 2003 - 2005Developed and implemented marketing strategies [including establishing focused company image], designed and created marketing collateral in-house [print and electronic], developed and implemented technology training programs, public relations management, and generated and developed new business through marketing campaigns.
John Llewellyn Skills
Public Relations
Marketing
Social Media
Marketing Strategy
Online Marketing
Program Management
Sales
Event Planning
Nonprofits
Web Design
Strategic Communications
Nonprofit Organizations
Public Speaking
Fundraising
Event Management
Digital Marketing
Strategic Planning
Social Media Marketing
Strategy
Leadership
Social Impact
Corporate Communications
E Commerce
Business Process Improvement
Business Analysis
Requirements Analysis
Integration
Vendor Management
Project Management
Email Marketing
Customer Relationship Management
Salesforce.com
Management
Community Outreach
Salesforce.com Administration
Salesforce Training
Salesforce.com Development
Salesforce.com Implementation
Vendor Contracts
Wealthengine
Blackbaud
Web Marketing
New Business Development
Social Networking
John Llewellyn Education Details
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Trailhead By SalesforceTrailhead Ranger Double Ranger -
Maryville CollegeManagement
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Southern Methodist UniversityEconomics
Frequently Asked Questions about John Llewellyn
What company does John Llewellyn work for?
John Llewellyn works for Npr
What is John Llewellyn's role at the current company?
John Llewellyn's current role is Senior Product Manager, Network Platform - Salesforce.
What is John Llewellyn's email address?
John Llewellyn's email address is jo****@****ncf.org
What is John Llewellyn's direct phone number?
John Llewellyn's direct phone number is +120288*****
What schools did John Llewellyn attend?
John Llewellyn attended Trailhead By Salesforce, Maryville College, Southern Methodist University.
What skills is John Llewellyn known for?
John Llewellyn has skills like Public Relations, Marketing, Social Media, Marketing Strategy, Online Marketing, Program Management, Sales, Event Planning, Nonprofits, Web Design, Strategic Communications, Nonprofit Organizations.
Who are John Llewellyn's colleagues?
John Llewellyn's colleagues are John Russell, Shayna Donald, Laura Aiken, Pmp, Sacha Pfeiffer, Melissa Gray, Reena Advani, Wade Wgoodwyn1234.
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