John Nicol Email & Phone Number

Silver Spring, Md, Us

Long Island City, New York, Us

San Francisco, California, Us

Headed the same Fitbit Health Solutions and eCommerce engineering teams but now as part of Fitbit @ Google, following the close of Google's acquisition of Fitbit in January 2021.

San Francisco, California, Us

Head of a ~100 engineers organization spanning Boston, Minsk, Warsaw, and Bucharest responsible for development and productionalization of Fitbit Health Solutions (including Health Coaching, Fitbit Care, and Condition Management), eCommerce platform engineering, and Customer Services support tooling.

Framingham, Massachusetts, Us

Directed an engineering team (spanning Framingham MA, Boston MA, and Toronto) responsible for delivery of IoT and Data Engineering aspects of a Bose consumer-scale connected cloud platform. These comprised IoT microservices and messaging; software update OTA, product data-collection and enrichment, telemetry; and a rich suite of developer productivity-enhancing Database-as-a-Service capabilities. The connected cloud platform went live on schedule in the fall of 2018 and supports the current generation of cloud-native Bose products.

Cambridge, Ma, Us

Directed Platform Infrastructure Engineering team responsible for design, development, support, and evolution of Akamai’s configuration management and content purge platforms. These platforms provide the underpinning on top of which content is managed and server metadata configurations applied safely across a global network of over 200k servers. Achieved order of magnitude performance improvements for both core Metadata Activation and Content Invalidation features (from ~1 hour to 10 minutes and from ~4 minutes to 10 seconds at 95th percentile, respectively).

San Jose, California, Us

Director of Cloud Collaboration (September 2013 - July 2015)Directed global team of principal and distinguished Solution Architects as part of Polycom CTO function. Thought-leader and technology strategy innovator. Spearheaded initiative to design and build out an innovative WebRTC-based and media analytics-powered real-time, scalable cloud collaboration solution re-defining the next-generation collaboration experience. Translated results of work into scoped architecture recommendations and solution requirements generation directed towards commercial solution roadmap development - provided architecture foundation for WebRTC aspects of Polycom RealPresence WebSuite solution.Director of Wave Solution Architecture (April 2011 - August 2013)Technical architecture lead for Wave solutions, responsible for ensuring architectural integrity and consistency spanning a full range of endpoint and infrastructure products comprising wave solutions. Primary solution architecture liaison for worldwide engineering and support organizations. Responsible for all strategic solution architecture issues including major partner UC solution integrations (e.g., Microsoft Lync and IBM Sametime), APIs standards, security, manageability, scalability, and reference architecture definition. Advanced technology evangelist.

Cambridge, Ma, Us

Contributor to advanced technology group focusing on strategic evolution of the core rules engine that underpins Pegasystem’s flagship BPM product “Pega Rules Process Commander” (PRPC); Seconded to Amsterdam office through 2H2010 to lead post-acquisition integration of real-time decisioning technology with PRPC; Thought leader behind various Engineering quality improvement initiatives; Re-engineered Global Support and Sustaining Engineering processes.

Morristown, New Jersey, Us

Head of corporate technology strategy for collaboration and video spanning Avaya’s Unified Communications and Contact Center core businesses: Integral member of senior leadership team that developed a multi-year video strategy for Avaya; Video SME consultant to company executives and product groups company-wide, including PBX, media servers, IVVR engines, video endpoints, gateways, and contact center solutions; Video enablement of Avaya’s flagship IP-PBX product (Communication Manager); Identification and treatment of video outages in Avaya’s next-generation SIP architecture; Routine lead on technical due diligence investigations and technology partnerships.

Medford, Massachusetts, Us

Created and taught 150 Multimedia Communications, a graduate-level course providing a broad technology primer on drivers for the recent convergence towards IP-centric communications networks and applications as well as coverage of emerging multimedia technologies, and network and platform architectures underlying this convergence.

Littleton, Ma, Us

Chief technologist of Vision server and toolkit products group. Products designed to support sophisticated mobile video applications in 2.5/3G mobile networks. Product range included video gateways, video transcoders, applications portals, media servers, and mobile video developer app toolkit. Directed engineering team spanning three continents.Primary developer of the Scalable Enhanced Services Architecture (SESA), a model reference architecture for next-generation media servers.

CTO of a 200+ employees company developing control systems and edge appliances for the support of content distribution and delivery solutions over the Internet. Special emphasis on streaming media content and flexible content management.

Basking Ridge, Nj, Us

Lead an advanced technology group conducting research in the general area of broadband multimedia applications. Emphasis on creation of innovative service concepts and their realization as high quality, proof of concept prototypes. Chief multimedia technology and applications SME and evangelist corporation-wide.

Lancaster, Gb

Taught various undergraduate courses in Computer Science. Co-founder and director of a successful research team working in the areas of distributed computing, operating systems, software engineering environments, and multimedia systems. Awarded research funding worth over $1 million and earned full tenure within three years.

Ph.D., Computer Science

B.Sc., Computer Science (First Class Honors)