John Robert Garcia Email & Phone Number

Philippines

Singapore

• Design and develop front-end JavaScript, HTML and CSS for internal and external ASP.Net core platforms• Create customs applications tailored towards different clients by working with multiple teams and understanding the business needs of both the clients and the internal teams. • Work closely with product management, design and analytical teams to define application requirements• Migrate Legacy Software from 0n-Premise to Azure Cloud and Framework to Core• Effectively model data Into REST API’s and integration between several applications• Maintain azure Paas applications and monitor performance on an ongoing basis

Singapore

Supports and develops application systems.• Database management, software development, testing, implementation, user follow up and support.• Manages and maintains application systems’ database schema and develops system backup and maintenance procedures.• Having a positive disposition, excellent client service, problem-solving skills, and Can-do attitude• Proactive participation in projects and User Acceptance Tests.• Supports the team with the client and operational requirements.• Manages the users and work with stakeholders to prioritize specific software development needs.• Assists in the review of processes and workflows to identify opportunities for continuous improvement.• Carry out any other duties/projects that may from time to time be assigned

Philippines

B2B technical support engineer, support end-users General Back Office Administrator to various provider’s back office platforms, responsible for back office account creation and security setup; accounts that CEO, Operators, Leaders and Tier 1 & 2 Support used.• Having excellent time management, confidentiality & communication skills.• To evaluate, test, advise, train and support I.T. related projects.• Maintaining documentation of changes regarding users, functions & systems.• Acts as interface between client’s Engineers/Developers and GoTech Web Development team.• Assists Development Team and Quality Assurance team by presenting records, explain issues and recommending courses of action to address client’s requirements.• Linux server monitoring & management (monitor systems processes & transactions flow logs real time). – We need to ensure that every each system of our partnered companies owned by our Clients is 24/7 operational.

Philippines

• Troubleshoot google mail• Doing service reports.• Entry data in ticketing system of Healthway Medical Inc.• Resetting of CMS application in Healthway Medical Inc.• Mapping drive of network.• Clowning of hard disk.• Setup of VOIP (lynksis)• Installing of OS in Windows platform and Linux (ubuntu 10.10)• Troubleshoot printers, laptops and desktop.• Remote desktop using VNC viewer.• Crimping & grooming of cables(Straight connection and Crossover)• Resetting of account in Active Directory.• Installing of applications.