Digital Analyst with a focus primarily on web analysis, data visualization, big data and search engine optimization.

- Analyzed and compared customer behavior in order to detect the risk of churn and increase retention rate. - Collected qualitative data from surveys on which I made a text analysis to find areas that can be improved in order to give a better customer experience. - Set up custom dashboards for the marketing team to evaluate campaigns and make more data-driven decisions.- Customer segmentation for more targeted marketing.

- Set up tracking for a newly built video-streaming service using Google Analytics and Google Tag Manager. - Analyzed customer data to get a deeper understanding of behavior and needs to create a better experience. - Visualized back-end logs to help developers in their daily work when creating a booking platform for transport services.

Oversaw loading and unloading plans for some of the biggest container ships in the world and operated 75-ton Straddle Carrier machines.