John Miller Email & Phone Number

Johannesburg, Gp, Za

Johannesburg Area, South Africa

Build, Install and Maintain fibre networks throughout South Africa, covering 1,500,000 FTTH homes and 5 million meters of FTTB business networks, with more than 1,200 staff. > On joining, initial stabilisation of the company’s operations to alleviate pressure from a major client about underperformance on the contract. Resulted in radical transformation and improvement of service delivery against all performance metrics. Regained a key customer for the business, which has since been consistently maintained. > Devised and implemented a 5-year growth strategy for the business. Established a model to launch into big cities which can be quickly replicated and has resulted in all offices covering 88% of the population within 100km. > Responsibility for revenue-generating departments within the company, consistently winning new business through the ability to deliver high-quality, efficient services. Grown revenue from R25m to R1.4bn within 5 years. > Responsibility for over 80% of the workforce, overseeing, managing and directing all operating departments. Driving operational efficiency, cost control and revenue maximisation. > Achieved strong business growth in the areas of revenue/profit, geography/customers served, and workforce, which has increased from 85 to more than 1,200. > Fostered a team culture of customer focus, collaboration and strong performance, where personal growth and development is supported and encouraged. > Driving the optimisation of IT systems to provide valuable KPI information which in turn informs business strategy and direction of travel.

Johannesburg Area, South Africa

Software business specialising in operations management software, focused on construction and legal sectors. > Created the future strategic direction for the business and laid the foundations for business growth opportunities. > Redefined the marketing and sales effort by developing a new business avenue in the CSI and NGO funding space and formulated a pricing guide to better evaluate customer opportunities. > Refocused the operating team on value-adding activities, which delivered significant improvements in operational efficiency and customer service. > Conducted regular financial analysis, which identified weaknesses in the business model. Identified opportunities to eliminate these weaknesses and re-establish the business on a firm financial footing.>

Blantyre, Malawi

Global multi-brand beverage FMCG company operating in 75 countries and on 6 continents. SABMiller Africa has 22 operations in 15 countries and produces some of the most recognised beverage brands in Africa. > Acting FD between Finance Director appointments > Responsibility for Accounts, Operations Finance, Internal Audit and IT departments. > Completed a strategic budget review for 2017. > Full P&L responsibility, finalising the annual financial statements and completing the external audit review. > Delivered all relevant financial information during Board meetings enabling fully informed strategic decisions to be taken.

Blantyre, Malawi

> Led a small sales team of 5 to double volume and revenue for two years running. > Successfully improved logistics and procurement practices through a focused effort on import and customs. > Streamlined the sales and distribution processes focusing on key accounts and specific high-traffic areas. > Rationalised the product portfolio, created targeted marketing campaigns, and introduced more affordable products through a review of pricing levels and launched smaller package sizes. > Earned a 50% excise reduction through engagement and negotiation with the Malawi Revenue Authority and Ministry of Finance, based on a review of excise tariffs associated with alcoholic and non-alcoholic products and related policy matters.

Blantyre, Malawi

> Led the operations finance department across four production facilities. > Responsible for internal controls; monitoring, measuring and managing costs, reviewing pricing and value chains to maintain profitability. > Worked with the respective manufacturing and distribution teams to improve both efficiency and effectiveness to achieve KPIs. Achieved significant improvements in operational efficiency, and reduced total cost of distribution and total cost of manufacture. > Developed and analysed various reports (including Gross Margin Analysis, Fixed Costs Review, Price and Revenue Sensitivities, and Brand Profitability) for decision-making with executive management. > Developed and implemented an improved internal control process to maximise the level of process compliance throughout the organisation. > Reformulated pricing strategy to increase volume, gain market share and grow revenue.

Dar Es Salaam, Tanzania

> Managed the implementation of an operational system within Tanzania Breweries Limited (flagship business on SABMiller in Africa) to support the long-term standardisation of corporate systems and processes. > Responsibilities included change management, staff training, product development and customisation, and the overall execution of the project on the ground. > Managed overall project timelines in conjunction with SABMiller head office project manager. > Identified and resolved key risk areas through interventions and active task management. > Engaged regularly with central, internal and regional stakeholders to ensure a continuous feedback loop between on-the-ground activities and top-level executives. > Delivered optimised training solutions by empowering super users and focusing on a job-specific training rollout. > Applied change management principles to ensure companywide buy-in and centralise organisational communication through a change management partner.

Johannesburg, South Africa

> Conducted detailed analysis of the country's operational costs and KPI tracking for sales and gross revenue. > Developed a standardised reporting and analysis framework which covered finance, sales, procurement, logistics, distribution and manufacturing. > Projects delivered include: o Gross Margin Analysis Project – used for determining the source of change at brand, pack, SKU or account level. The model helped unpack the source of growth by line item between volume, mix or price. o Branded Profitability Toolkit – a model to provide insight into profitability across brands, packs or channels across various accounts up to gross margin level. o Revenue Management Model – assisted with formulating pricing strategies that linked with brand marketing plans and focused the business on revenue management decisions and sales mix relationships.Other roles included: Junior Business information development, Business Analyst, and Senior Business Analyst.

Johannesburg, South Africa

> Collected, cleaned and prepared sales, production and finance related data into reporting and analysis toolkits for departmental use. > Developed a weekly sales solution that consolidated data across 22 operations into a single platform for weekly executive reporting. > Expanded the weekly sales solution to include more detailed information from Finance and Sales, enabling the development of key operational toolkits. > Developed a standard budget and forecast solution which was rolled out throughout the 22 African operations.Other positions include: Junior Business Information Developer and Business Analyst

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa

General Management Programme (Gmp), Organizational Leadership, Executive Level

Leadership, coaching and strategy immersion.

Bachelor Of Business Science, Honours In Finance & Economics

Activities and Societies: Hockey, Cricket, Climbing, Sailing, Chess, Backgammon, Cycling & Mountain Biking

High School, High School