John R. Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Schaumburg, Illinois, United States

Greater Chicago Area

Provide classroom instruction to public groups of 1-150 students in various levels for Tableau Desktop, Tableau Prep, and Analyst Bootcamps; Conduct on-site training for client organizations and their personnel; Maintain proficiency with the latest versions of the application and their uniqueness; Consult with customers to relate Tableau features with everyday use cases and scenarios; Address customers problems and questions related to Tableau features, techniques, and best practices recommendations; Deliver private classes to customers in Armed Forces, Consumer Packaged Goods, Education, Finance, Healthcare, Hospitality, Legal, Manufacturing, Medical Technology, Non-Profits, Pharmaceutical, Real Estate, Retail Sales, Software, Telecommunications, and Transportation industries; Facilitate Tableau Conference workshops and Tableau User Group meetings.

United States

Provide classroom instruction to groups of 5-30 students in various software applications, web authoring, site design, and E-commerce; conduct on-site training for client organizations and their personnel; maintain proficiency with latest versions of current applications and their uniqueness for the purpose of instructional design.

Chicago, Illinois

Support the on-going development of the Trainers through feedback, coaching, evaluations, Train-the-Trainer (TTT) sessions, etc.; Facilitate portions of TTT sessions; Conduct TTT sessions for client personnel to enable them to support projects or programs; Gather, organize, and report on the onboarding of the Trainers’ and participants’ credentials; Work with clients to research, recommend, and source the IT equipment for Trainer “kits”; Provide on-site, training-delivery-related IT support for the participants, the Trainers, the PMO team, and other various client personnel; Serve as the IT liaison for St. Charles to clients with regard to training implementations; Create documents and processes to assist in streamlining the training process for both St Charles contractors and end-client trainees; Update and maintain the document containing the client’s IT system in order for the Trainers and participants to understand the configuration of the store IT systems; Qualify as a “Master Certified Trainer” for client’s systems; Work with St. Charles and client to ensure that all Trainers are certified by client to deliver IT systems training.

Conduct public & corporate on-site seminars of varying size (4 to 150 participants) in various technical topics throughout the US & Canada; conduct sales transactions to provide participants supporting reference materials as well as additional training resources.

Greater Chicago Area

Facilitate both instructor-led as well as virtual classroom sessions for 3-30 participants; assist as needed with ancillary instructional design work, application/data testing, project management, logistics and scheduling.

Support clients seeking professional assistance in the search and procurement of downtown Chicago luxury housing; Support private rental property owners and property management companies in the acquisition of pre-screened quality tenants.

Provide classroom instruction to students in Microsoft applications; maintain proficiency in earlier and latest versions of software for the purpose of instruction, design and implementation.

Serve as the implementation, education and training consultant for the internal customer groups; assist in the creation of training strategies, methodologies, standards and templates; design instruction by coupling adult learning and training techniques with an understanding of the subject matter; develop instruction(s)/instructional materials including writing, reviewing, testing, editing and publishing to the following: training guides, online training modules, hands-on exercises, case studies, quick reference guides, and presentations; serve as technical writer for specific content/processes; assist process owners and subject matter experts in the research of Legal Technologies practices to determine, gain consensus, and understand the specifics of the process/procedure to be documented; create customized training content; conduct business impact analysis, user acceptance testing, needs assessments, data and process analysis.

Massmutual - Enfield, Ct

Developed Computer Based Training for multiple clients using the OnDemand (aka UPK) authoring tools.

Facilitate educational programs and training seminars for customers and potential customers; coach and mentor program leader candidates;; serve as a customer service liaison upon need.

Develop, implement, and evaluate training programs for enterprise database web application; develop and maintain training documentation; develop processes used to create components of training systems; communicate with team members, subject-matter experts, as well as vendors in order to develop and implement training; collateral responsibility as team lead for business-readiness initiatives.

Develop, fine-tune and convert paper-based training programs into computer-based training programs; revise and edit existing documentation; develop processes used to create components of training systems; communicate with team members, subject-matter experts, as well as vendors to obtain comprehensive material to encompass training.

Design, develop, implement, and evaluate all training initiatives for all internal personnel and all external customers and resellers; author, edit, update, and maintain all software documentation pertaining to RoninCast® software suite; manage and oversee all aspects of Customer Support Desk and staff; R & D special projects; assist with various sales initiatives and provide technical knowledge and support for sales department.

Facilitate various workshop involving Leadership Development, APA Writing Styles, GRE/GMAT Exam Preparation; instruct classes of 30 - 75 students in Multicultural Communication and Public Speaking; participate in Multicultural and Diversity Initiatives within the General College; assist in academic advising.

M.Ed / Abd, Human Resource Development

Activities and Societies: Human Resource Development Organization, Executive Director; Prism Leadership Development Series.

Ba, Communications, Minor Business

Activities and Societies: Phi Beta Sigma Fraternity, Inc.; Student Activities Funding Committee; Latin American Students in Communications.